Digital Development Specialist

Digital Customer Offering (DCO) is a business function within Fortum Consumer Solutions, where business and technology come together. At DCO, we create superior digital offerings and experiences for our 2,4 million consumer and enterprise customers. We innovate and find new ways to digitalize our offerings and processes. We collaborate closely with our stakeholders and external partners. Through cross-functional collaboration, agility and sustainability focus, we strive to make our customers’ increasingly digital lives easier with our services. We serve clients in the Nordics as well as Poland and Spain.

We are looking for talented and passionate individuals to join our newly formed Marketing Technology Solutions unit! This role involves building next-generation opportunities to enhance digital customer experience, digital marketing smartness, market-leading design, and user-friendliness.

Our team is committed to pursuing innovation and improvements through increased use of data. United by our passion for technology, curiosity about user experience, and dedication to excellence, we are looking for someone

who shares our enthusiasm!

In this role, you will:

• Bridge the gap between business needs and technical solutions by gathering, analyzing, and documenting detailed business requirements, ensuring that digital offerings meet customer needs and align with Fortum's strategic objectives.
• Develop use cases, user stories, and use planning tools such as Jira to follow up and support development.
• Manage multiple projects and adjust priorities based on changing business needs.
• Solve complex problems requiring an understanding of both business and technical aspects.
• Collaborate with team members to foster a customer-centric approach.
  
  
  

You will be part of the Audience team, focusing on developing our open webpages and online sales funnel. We work within an Agile approach, taking end-to-end responsibility for our area. Our team, consisting of 11-15 experts with diverse competencies, has a great atmosphere where we work hard and have fun. We offer a dynamic work environment where you can grow your skills and make an impact on Fortum’s business and customers.

To excel in this role, you are expected to have:

• Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.
• Minimum 1-2 years of experience in digital development or a similar role.
• Strong analytical, problem-solving, and communication skills.
• Proficiency with requirements management tools and familiarity with Agile methodologies.
  
  
  

Ready to Join Us?

Don't miss out on this exciting opportunity! Submit your application by 20.3 at the latest. If you have any questions or would like to learn more about the position, feel free to reach out via email to Izabela Hollingsworth at [email protected]. We're here to help and look forward to hearing from you!

We work with an ongoing selection and the job ad might be closed before the final application date.

To be selected for the position, the applicant must go through background clearance and a health examination including drug testing.

We are Fortum

Fortum is a Nordic energy company. Our purpose is to power a world where people, businesses and nature thrive together. We are one of the cleanest energy producers in Europe and our actions are guided by our ambitious environmental targets. We generate and deliver clean energy reliably and help industries to decarbonise their processes and grow. Our core operations in the Nordics comprise of efficient, CO2-free power generation as well as reliable supply of electricity and district heat to private and business customers. For our :5 000 employees, we commit to be a safe, and inspiring workplace. Fortum's share is listed on Nasdaq Helsinki. fortum.com