ServiceNow Developer (m/f/d)

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Are you pro in ServiceNow and passionate about outstanding customer experience?

In Tietoevry Tech Service, we modernize our customers IT landscape to drive efficiency, agility and innovation, and to realize their digital ambitions. Our customers are large Nordic organizations operating in various industries as well as in the public sector. Our aim is to become the market leader in the Nordics and the first choice for our customers’ business renewal. ServiceNow is one of the leading IT Service Management platforms and a focus area for Tietoevry in the Nordic market.

We are now looking for ServiceNow Implementation Specialists/Developers to implement ServiceNow in client facing roles.

Key responsibilities involved:

• Implement ServiceNow modules ITSM and/or HR for our customers.
• Able to implement integration using REST API or any other standard integration platforms available.
• Contribute as ServiceNow developer in projects ranging from simple to complex.
• Analyze and resolve production issues around implemented solution based on ServiceNow.
• Handle code migration from development to test to production instances of ServiceNow.
• Support end users with queries around ServiceNow based implemented solution.
  
  
  

We expect you to have:

• Certified ServiceNow Administrator with preferably ITSM Implementation Specialist
• Minimum 2 years of real experience in ServiceNow developer / support role
• Strong technical knowledge about ServiceNow ITSM module
• Good Knowledge about ServiceNow On-Premise implementation
• Candidates with ServiceNow HR module knowledge are preferred.
• Proven track record working in ServiceNow platform as technical consultant.
• Analyses and improves current implementation and solutions. Is able to explain and present new ideas and solutions.
• Prior exposure or working with international teams located in Europe and India
• Able to communicate well in English
• Strong knowledge and expertise of ServiceNow ITSM with good understanding of CSM and HR. Preferably you are a certified professional.
• Ability to create client specific solutions leveraging industry best practices
• Excellent knowledge of various common integration solutions
  
  
  

As a person you are:

• Demonstrated ability to communicate well with customers and within organization
• Well-spoken, articulate and communicative
• Self-managed and well organized
• Natural ability to work in global environment and people
  
  
  

We offer:

With us, you get to make your mark in genuinely meaningful projects (for example, developing solutions including ITSM and HR modules of ServiceNow integrating with 3rd party tools).

We are a global family with Nordic heritage – low hierarchy, respect, trust, open and honest communication are essential part of our culture. With us, you will work with diverse team of experts in an inclusive environment where everyone is appreciated.

We also offer you:

• Empowerment, flexibility and work-life balance
• An ultimate combination of local and international team environments
• Numerous networking opportunities and internal communities
• Various opportunities both to learn and to share knowledge with others – in our team this means e.g. participating in ServiceNow trainings and conferences and getting relevant certification
• The contract is for an indefinite period of time. We count on you!
• Work partially or completely remotely from you country. Work from wherever it suits you.
• Extra holidays. We have 25 days off plus 2 sick days.
• We contribute from 330 EUR per year. You name it. Choose from contributions for pension and life insurance, sports, culture, health, travel, or education in the cafeteria.
• Educate yourself. We regularly organize and pay for IT courses, certifications, language training, and personal development courses.
• 4.30 EUR meal allowance on top of your salary.
• The reward for a new colleague. Refer another colleague to us and get up to 4000 EUR.
• We'll support you when you're sick. For colleagues who are seriously ill for a long period of time, we contribute to sick pay in excess of the law.
• Extra work is appreciated. When overtime is needed, we pay more than the law requires.
• Nordic culture. At Tietoevry, we believe in you. No one is breathing down your neck and checking every minute of your work. We are friendly and open.
  
  
  

Join us in building a brighter future

At Tietoevry, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity. Diversity, equity and inclusion (tietoevry.com)