Security Operations Analyst Intern

Contract: Temporary Full-Time - 4 months

Location: Bucharest

Work Model: Hybrid

Electronic Arts Inc. is a global leader in interactive entertainment.

We exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together people that combine creativity, innovation, and passion. Our mission is to attract and grow a more diverse employee base through the cultivation of our early talent pipeline to shape EA's teams, culture and products. Within Europe, we create an overall enriching experience, empowering interns and graduates with the sense that "EA is where I want to be".

The Challenge Ahead

EA Security - Make EA a secure place to work and build amazing games. The majority of our employees' and key partners daily experience is nearly frictionless, with security enabling efficent business processes. Where friction exists, the solution is elegant and rationale clear. The secure way becomes the easy way with a focus on simplicity and automation.

Responsibilities

• Monitoring/detecting/investigating security alerts received from security tools such as EDP, IDS/IPS, SaaS, IaaS, and malware content protection tools, into the Security Incident Event Management (SIEM).
• Track the potential security incidents detected and reported within the dedicated ticketing platform.
• Take ownership and drive the resolution on current security alerts/incidents.
• Daily follow-up on outstanding cases.
• Coordinate with other departments within EA to help resolve OR escalate the security alerts.
• Investigate incidents detected in the SIEM and reported by the users over email/slack.
• Suggest improvements to ongoing processes and workflows.
• Assist with security tools/endpoint agent deployments.
• Meet the SLAs for internal tickets and track the SLA for tickets opened to other teams.
• Assist with the internal vulnerability scans.
• Send security notifications to the users.
• Support security automation tools with information on new incident types/patterns observed.
• Provide root cause analysis.
• Escalate the incidents/alerts to the next levels according to agreed workflows.
• Provide support services to internal users for endpoint solutions deployed.
• Work with different tools to get the required information to resolve an incident.
• Investigate Cloud logs for detecting any anomaly.
• Test new security alerts that are candidates for 24x7 monitoring.
• Propose new security alerts for implementation.
  
  

Qualifications

• You are studying at a university/vocational school that has a planned internship period (not a graduate).
• You are available to commence a full-time, 4 months placement in Bucharest.
• You are located and elegible to work in Bucharest without the need for visa/relocation support.
• Understanding of Security principles and knowledge of security techniques and technologies.
• Experience with virtual environments (any of ESX, QEMU, VirtualBox etc).
• Experience with Endpoint protection solutions.
• Basic Active Directory knowledge.
• Incident Response experience.
• Basic Networking knowledge.
• Cloud knowledge.
  
  

Desired Skills

• Scripting languages knowledge (any of bash, python, PowerShell, etc).
• Experience with Information Event Management tools.
• Any network/security certification (CompTIA Security+, CEH, CCNA, etc).
• Linux certifications (LPIC1, LFCE, etc).
  
  

Take your career to the next level - apply now!

Submit an up-to-date CV and cover letter in English which explains why you would like to complete your internship with Electronic Arts and what interests you in this specific role