Product Manager- MarTech Features

Location: Remote | Full-Time | Competitive Salary + Equity

About SpotHopper

SpotHopper is the leading AI-powered marketing platform for restaurants. With over 15,000 restaurant customers and growing rapidly year over year, SpotHopper is the largest and fastest growing solution in this new category. We help restaurants streamline their marketing, drive more customers, streamline operations, and increase revenue with cutting-edge AI automation. 

We’re looking for a Product Manager to own and enhance our marketing automation tools, ensuring restaurants can easily reach and engage customers across multiple channels. If you have SaaS MarTech experience, a passion for AI-driven automation, and ideally restaurant industry knowledge, we’d love to hear from you!

About the Role

As the Product Manager for Marketing Features, you’ll focus on SpotHopper’s social media, email, text, and SEO automation tools, ensuring they remain the most effective and user-friendly solutions on the market. You’ll work closely with engineering, design, data science, sales and customer success teams to build innovative features that drive engagement, loyalty, and revenue for restaurants.

Responsibilities

• Own the strategy, roadmap, and execution of SpotHopper’s marketing automation tools, including social media, email, SMS, and SEO features.
• Leverage generative AI to create seamless marketing solutions that drive ROI for restaurant owners.
• Talk to customers! Understand their needs and frustrations 
• Analyze customer usage data and industry trends to identify areas for optimization and new feature development.
• Collaborate with engineering and design teams to develop intuitive, high-impact solutions.
• Work closely with the marketing and customer success teams to drive feature adoption and gather feedback from real restaurant operators.
• Monitor performance metrics (e.g., email open rates, social media engagement, SEO rankings, and SMS response rates) to refine and improve features.
• AB test new features, measuring their effect on gross and net retention

Qualifications

• 2+ years of product management experience, ideally in SaaS MarTech or AI-driven marketing tools.
• Deep understanding of social media marketing, email marketing, SMS marketing, and SEO strategies.
• Experience working with AI-powered marketing automation, CRM tools, and analytics dashboards.
• Strong data-driven mindset with experience using A/B testing, analytics platforms (Amplitude, Mixpanel, GA4), and user research.
• Restaurant industry experience (or experience building MarTech products for restaurants) is a big plus.
• Ability to translate customer pain points into simple, impactful solutions that help restaurants succeed.
• Excellent collaboration and communication skills for working across engineering, marketing, and customer teams.
• Experience working in a fast-paced startup environment is a plus.

Why Join SpotHopper?

• Be a key leader in the fastest growing SAAS tool for restaurants.
• Own a critical part of the platform – Lead the development of best-in-class marketing automation tools.
• AI-Driven Innovation – Work on cutting-edge AI and automation solutions shaping the future of restaurant marketing.
• High Growth Opportunity – Be part of a rapidly scaling, VC-backed company with a massive market.
• Competitive Compensation – Strong salary, performance-based bonuses, and meaningful equity.
• Impact at Scale – Help thousands of restaurants across the country grow their business through better marketing.
• Put simply, SpotHopper is a lean, mean sales machine, growing quickly while also profitable, and poised to take over the entire category

Compensation  Range

• Base Salary: $100-150k
• OTE $120-170k (base + bonus)
• Equity opportunities

If you’re passionate about AI-powered MarTech, automation, and building game-changing marketing tools for restaurants, we’d love to hear from you! Apply now and help shape the future of restaurant marketing.