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Spektrum have a wide range of exciting opportunities in several global locations.
We are always looking to add great new talent to our team and look forward to hearing from you.
Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.
Who We Are Supporting
The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.
The NCIA provides a wide range of services, including:
The program
Assistance and Advisory Service (AAS)
The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.
To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.
Role Background
The NATO Information and Communication Agency (NCIA) located The Hague, the Netherlands, is currently involved in the development and support of new and existing capabilities for NATO. In light of these activities, the NATO Digital Workplace Centre (NDWC), within the framework of its mandate, is adapting innovative and secure communications solutions for NATO staff across the Enterprise.
In order to improve the service delivered, NDWC is looking for Product Portfolio Data Analyst and Reporting support to monitor business performance, and to assist management in establishing and preserving clear definition for Service measures and metrics.
Role Duties And Responsibilities
These tasks are all geared toward the realization of NDWC’s 2030 objectives. Specifically, the Lines of Efforts are the following:
Monitoring and controlling the product portfolio provides a structured approach to evaluating SLA compliance, project outcomes, and service performance. This ensures NDWC meets business expectations and enables NDWC to match the correct resource allocation, both human and financial, with the right priorities. The scope of user stories will cover, amongst others, the following areas:
We are always looking to add great new talent to our team and look forward to hearing from you.
Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.
Who We Are Supporting
The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.
The NCIA provides a wide range of services, including:
- Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
- Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
- Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
- Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
- Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.
The program
Assistance and Advisory Service (AAS)
The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.
To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.
Role Background
The NATO Information and Communication Agency (NCIA) located The Hague, the Netherlands, is currently involved in the development and support of new and existing capabilities for NATO. In light of these activities, the NATO Digital Workplace Centre (NDWC), within the framework of its mandate, is adapting innovative and secure communications solutions for NATO staff across the Enterprise.
In order to improve the service delivered, NDWC is looking for Product Portfolio Data Analyst and Reporting support to monitor business performance, and to assist management in establishing and preserving clear definition for Service measures and metrics.
Role Duties And Responsibilities
These tasks are all geared toward the realization of NDWC’s 2030 objectives. Specifically, the Lines of Efforts are the following:
- Design reports/ dashboards to help Chiefs, Product Owners, Service Delivery Managers (SDMs), Project Managers and other stakeholders understand business behavior, consolidated performance and trends
- Work with other business areas to build and integrate datasets, enabling automation in report generation and enhancing data analysis
- Provide daily reports for operational activities, weekly reports on SLA and Business trends and rolling monthly and quarterly reports on key business metrics.
- Budget analysis and monitoring
- Cost management and tracking
- Resource management and optimization
Monitoring and controlling the product portfolio provides a structured approach to evaluating SLA compliance, project outcomes, and service performance. This ensures NDWC meets business expectations and enables NDWC to match the correct resource allocation, both human and financial, with the right priorities. The scope of user stories will cover, amongst others, the following areas:
- SLA (Service Level Agreement) tracking and reporting
- Project performance tracking and reporting
- Service performance tracking and reporting
- Resource leveling and utilization
- Clear understanding and approach for data modelling and integration. Demonstrate a structured methodology for integrating and managing datasets.
- Technical expertise in relevant tools and platforms. Proven experience with PowerBI.
- Proven ability to work in an Agile environment. Outline bidders experience with sprint-based execution, detailing how they will work independently while maintaining effective collaboration with stakeholders.
- Relevant portfolio of experience. Include examples of previous work in projects, services, and resource management. Bidder should demonstrate expertise in similar data analysis projects.
- Coordinating user stories and business needs. Demonstrate and provide examples of how they have worked with stakeholders to refine user stories and ensure the solution meets business needs.
- Communication and reporting approach. The role requires independent work, the proposal should specify how progress updates, reporting, and stakeholder communication will be handled. The bidder should provide an example of how they have previously delivered insights to non-technical stakeholders.
- Risk management and problem-solving capabilities. The proposal should outline potential risks (e.g., data inconsistencies, integration issues) and describe how the bidder will proactively mitigate them. The bidder should demonstrate a problem-solving mindset with examples of how they have successfully resolved data integration or analysis challenges in past projects.
- It will be considered an advantage if they can provide case studies or references. Provide evidence of successful implementation of data integration and analysis enhancements in past projects
- Proven experience in successfully delivering at least three similar projects within the last five years, demonstrating the ability to manage data, generate reports, and utilize Business Intelligence tools such as SQL, Power BI, and Microsoft Excel dashboards. Must provide evidence of project execution comparable in size and scope to this role, showcasing proof of performance.
- The Hague, Netherlands
- On-Site
- Some travel to other NATO sites may be required
- Valid National or NATO Secret personal security clearance
Key Skills
Ranked by relevance
sla
cybersecurity
data analysis
power bi
excel
sql
cis
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- Posted
- Mar 03, 2025
- Type
- Full-time
- Level
- Mid-Senior
- Location
- The Hague
- Company
- Spektrum
Industries
Business Consulting
Services
Categories
Information Technology
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