Data Analyst

Strategic Intelligence and Planning is responsible for the design, development and implementation of best practice approaches, frameworks and guidelines for organisational strategy and ensures compliance with legislative requirements and alignment to government policy. The Analytics team works closely with internal and external stakeholders to support alignment of strategic planning and thinking, leads strategic foresight initiatives, including environment and horizon scanning that supports and informs business intelligence to support and enhance decision making and ensure QFD is able to prepare and respond to changes in the broader disaster and emergency management environment.

As the Data Analyst, you will contribute to the design and delivery of organisational reporting, analytics and business intelligence products and services to guide evidence-based decision making in line with the strategic direction of the organisation. You will be responsible for developing queries to interrogate and analyse data to identify the appropriate ways to present information with business areas to help develop products that enable increased accessibility to key information for decision-making. You will work with key stakeholders to establish data requirements, and design and deliver data, reporting and key business intelligence products, (including advice in the use and interpretation of data) to meet operational, departmental and external customer needs.

About Us

The Queensland Fire Department (QFD) provides fire prevention, preparedness and response services to fire in the built and landscape environments, as well as scientific and specialist capabilities to Queensland communities. The QFD provides a multi-hazard emergency response, including road crash rescue, bushfire, hazardous material, technical and vertical rescue severe weather incidents, remote and swiftwater rescue, and provides a number of functions supporting community safety outcomes.

The department encompasses Queensland Fire and Rescue (QFR), Rural Fire Service Queensland (RFSQ), as well as the broader department which work together to pre-empt, prevent, mitigate and manage the consequences of fires and other emergencies on Queensland communities and support our large volunteer membership across the state.

The QFD is an organisation that is focused on reframing the department's relationship with Aboriginal and Torres Strait Islander peoples, communities, and organisations through the Path to Treaty, Closing the Gap and building our cultural capability.

Purpose of the role

Strategic Intelligence and Planning is responsible for the design, development and implementation of best practice approaches, frameworks and guidelines for organisational strategy and ensures compliance with legislative requirements and alignment to government policy. The Analytics team works closely with internal and external stakeholders to support alignment of strategic planning and thinking, leads strategic foresight initiatives, including environment and horizon scanning that supports and informs business intelligence to support and enhance decision making and ensure QFD is able to prepare and respond to changes in the broader disaster and emergency management environment.

As the Data Analyst, you will contribute to the design and delivery of organisational reporting, analytics and business intelligence products and services to guide evidence-based decision making in line with the strategic direction of the organisation. You will be responsible for developing queries to interrogate and analyse data to identify the appropriate ways to present information with business areas to help develop products that enable increased accessibility to key information for decision-making. You will work with key stakeholders to establish data requirements, and design and deliver data, reporting and key business intelligence products, (including advice in the use and interpretation of data) to meet operational, departmental and external customer needs.

Key requirements

Highly desirable requirements

• Experience with data extraction, manipulation, and analysis for the appropriate presentation of information to meet various operational and strategic needs in a large complex organisation.
• Experience with Power BI with SQL Server, MS Excel, and other business intelligence tools for the delivery of reporting products and dashboards.
  
  
  

Your key accountabilities

Responsibilities

Your part in the ongoing success of our department, in supporting frontline services will see you responsible for a variety of work, including, but not limited to:

• Extract, analyse and present complex data sets using SQL and other business intelligence tools for internal and external clients in response to on demand requests and reporting needs.
• Design and administer analytics solutions using business intelligence products to support business needs and enable increased accessibility to data, trend analysis and insights.
• Support key stakeholders in the development of information needs, including advice on collection, processing, presentation, analysis and interpretation of data to enable key departmental performance reporting.
• Assist in the development, maintenance and review performance measures for the provision of accurate, reliable, and appropriate data to deliver fit-for-purpose reporting.
• Undertake regular reviews of data and reporting, queries and business intelligence products to ensure data integrity, accuracy and timeliness based on quality principles, methodologies and compliance to relevant standards, and reporting needs.
• Undertake research to support the development and review of metrics that best drive descriptive, predictive, and interactive analysis that offer insights to support decision-making and reporting initiatives.
• Maintain effective working relationships with internal and external stakeholders to enable effective information sharing and the delivery of quality data, reporting and other services.
• Support team members in building, reviewing and improving systems and processes that contribute to optimal business and service delivery outcomes.
  
  
  

Capabilities

Role

To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the "key accountabilities" for this role:

Leadership Competency Stream - Individual Contributor (leading self)

Vision

• Stimulates ideas and innovation
• Makes insightful decisions
  
  
  

Results

• Builds enduring relationships
• Drives accountability and outcomes
  
  
  

Accountability

• Fosters healthy and inclusive workplaces
• Demonstrates sound governance
  
  
  

Once you join us we will want you to exemplify the QFD shared values:

• Respect
• Integrity
• Courage
• Loyalty
• Trust
  
  
  

Occupational group Intelligence