Technical Product Manager (SaaS & Growth)

About Command|Link

Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line.

Learn more about us here!

About Your New Role

We're looking for an experienced and motivated Technical Product Manager to lead the charge in shaping the future of our fast-growing SaaS solutions. In this role, you'll have the opportunity to define the product vision, roadmap, and go-to-market strategies that will drive the success of our cloud-based services. If you're excited about scaling products, driving adoption, and working cross-functionally to fuel market growth, this is the opportunity for you. This is a Full-Time, 100% Remote Opportunity

Key Responsibilities

• Define and execute the strategic vision and roadmap for our SaaS product portfolio, focusing on growth and market expansion.
• Identify new market opportunities by gathering and analyzing industry trends, customer feedback, and competitor insights, and translating them into actionable product innovations.
• Collaborate closely with engineering to ensure product requirements are aligned with development priorities, balancing speed-to-market with delivering high-impact features.
• Work with design teams to create intuitive, scalable, and delightful user experiences, ensuring that products meet the evolving needs of our users.
• Partner with marketing and sales to develop go-to-market strategies, ensuring successful product launches, positioning, and pricing models that drive adoption and revenue.
• Lead product initiatives from concept to execution, including product launches, optimizations, and market expansion.
• Define and monitor key product performance metrics, using data-driven insights to continuously improve and iterate on the product.
• Serve as a subject matter expert for our SaaS offerings, providing leadership and support across teams to ensure alignment and successful execution.
  
  

What You'll Need For Success

• Bachelor's degree in Business, Engineering, Computer Science, or related fields; MBA or an advanced degree is a plus.
• 5+ years of proven product management experience, with at least 3 years focused on SaaS products and platforms.
• Experience driving growth through strategic go-to-market planning and execution, particularly in SaaS or ITSM products.
• Strong understanding of SaaS technologies, cloud-based architectures, and microservices, including experience with RESTful APIs and cloud platforms.
• Expertise in Agile development environments, with a focus on delivering high-value products in fast-paced, innovative settings.
• A track record of successfully launching products and scaling them in market, with a deep understanding of customer needs and product-market fit.
  
  

Why you'll love life at Command|Link

Join us at CommandLink, where you'll have the opportunity to shape the future of business communication. We value the innovative spirit and seek individuals ready to bring their unique vision and expertise to a team that values bold ideas and strategic thinking. Are you ready to make an impact?

• Room to grow at a high-growth company
• An environment that celebrates ideas and innovation
• Your work will have a tangible impact
• Flexible time off
• Fun events at cool locations
• Employee referral bonuses to encourage the addition of great new people to the team
  
  

Commandlink hires individuals in a number of geographic regions and the pay ranges listed reflect the cost of labor across these regions. The base pay for this position as displayed at the bottom of the job description is a range based on our lowest geographic region, up to our highest geographic region. Pay is based on location among other factors, such as skill-set, experience, and qualifications held.