Network Administrator | Ahmedabad, Gujarat (On-site)

Position Summary:

Provide support to Sr. Network Administrator for any expansion and/or relocation networking requirements for call center and support groups within the organization and ensures that all networking requirements are meet, based on TIP standards and reliability. Coordinates with Telecommunication Service Providers and/or Vendors for acquisition and timely delivery of needed equipment and technical support. Assists and coordinates with the IT COE Manager, Special Projects Manger, and general I.T. Management in networking requirements for call center / company expansion.

Key Responsibilities:

1. Ensures activities and milestones of the project delegated to him/her are achieved on a timely manner, exercise of exemplary interactions to all internal and external counterparts. Provides documentation to Sr. Network Administrator for handover to IT Operations team.

2. Provides design and solutions appropriate and as required by the project in all networking aspect.

3. Implements Move, Add and Change as required by clients with close coordination with IT operations team.

4. Meets and coordinates in regular manner for technical updates, issues and resolutions with IT COE Manager, Special Projects Manger, general I.T. Management and client (internal / external).

5. Implements approved design as required by client and concur with TIP standards including Change Management Request documentation.

6. Provides support with internal IT Network Operations team for escalated issues and in progress projects.