UX Designer - Senior

Required Responsibilities:

• Collaborate with business to define and develop prototypes of new concepts.
• Design wireframes and high-fidelity mockups for new digital screens.
• Create and maintain design systems and style guides to ensure consistency across all digital platforms.
• Develop interactive prototypes to illustrate UI interactions and animations.
• Conduct usability testing and gather feedback to refine and improve UI designs.
• Work in close collaboration with the design team and the business analyst.
• Work on digital improvement based upon research tracks, analytics, and verbatims.
• Participate in short and mid-term project/features efforts.
• Schedule and present basic presentation concepts.
• Design and conduct user research.
• Identify potential usability issues.
• Convert research findings into actionable results.
• Stay on top of new trends in usability and UI design.
• Help maintain the UX research library, toolkit, and design system.

Skills and Competencies:

• Good understanding and fluent use of the double diamond principles.
• Organize design thinking workshops with stakeholders.
• Build and create personas, user flows, wire flows, user stories, and service design blueprints.
• Critical mindset and persistent attitude, always putting the user first.

Degree & Experience:

• Bachelor's degree in Computer Science, Information Systems, Graphic Design, or related field, or equivalent work experience.
• Typically, 5 years of experience in conducting user experience research using a variety of research methods.
• Professional and relevant experience in UX/UI on large digital business projects in large companies.
• Previous relevant work experience as a UX/UI Specialist.
• Experience in the telecommunications sector is an asset.
• Experience in Agile processes is an asset.

Technical Skills:

• Web content management tools, platforms, e-commerce, and self-servicing solutions.
• Proficiency in Figma.
• Knowledge of Content Square and Adobe Analytics or other analytics tools.

Attitudes/Behaviours:

Analytical mind

Coordination

Adaptability

Planning and organization

Communication

Ability to learn complex technologies

Flexibility

Result-focused

Self-sufficient

Customer-focused

Future-oriented mindset (AI aware and interested )

Organized and structured

Ability to navigate a complex environment

Languages:

English is a must (written and spoken).

Dutch or French (written and spoken)