Project Manager

Project Manager I Contract until September 2025 plus extensions (contact centre technology)

Your New Company

Join a dynamic and innovative government department established to enhance the experience of doing business and interacting with the Victorian government. The department is committed to connecting and digitising systems and platforms across state and local government, streamlining corporate and procurement services, and upholding the values of leadership, integrity, responsiveness, impartiality, accountability, respect, and commitment to human rights.

Your New Role

As a Project Manager you will be responsible for all technology requirements, managing scope, budget, timelines, and resources, and working closely with key stakeholders to define project scope and develop plans. Your role will involve compiling high-quality project documentation, implementing regular reporting, providing expert advice, and establishing effective stakeholder relationships.

Key Responsibilities

• Lead and manage the project using appropriate project management methodologies.
• Ensure project objectives are achieved within agreed baselines of time, cost, scope, and quality.
• Compile and develop high-quality project documentation.
• Implement and manage regular reporting on project progress.
• Provide expert advice to stakeholders on emerging issues.
• Establish effective stakeholder relationships and communication channels.
• Run procurement processes supporting project outcomes.
• Implement structures to collect, collate, and analyse data for benefits realisation.
• Engage and negotiate with a broad range of stakeholders, vendors, and peers.
• Demonstrate leadership and motivate individuals within the organisation.

Key Selection Criteria

• Extensive experience in managing technology or large-scale transformation projects.
• Demonstrated understanding contact centre technology such as telephony platforms, systems of record and/or CRM systems, along with the policies, procedures and processes that support implementation in a government setting.
• Knowledge of various project management methodologies (e.g., PRINCE2, PMBOK, Scrum, Kanban).
• Experience in managing IT projects in government.
• Experience managing large complex and multi-stream software development programs.
• Experience with cloud-based solutions (e.g., MS Dynamics, Salesforce, ServiceNow).
• Extensive experience managing senior government stakeholders.

What You'll Get in Return

You will have the exciting opportunity to be involved in building a modern and innovative government department, working with a growing team of enthusiastic professionals. The department offers a diverse and inclusive workplace with flexible working arrangements to support work-life balance. You will also have the chance to build connections across the Victorian Public Sector.

What you need to do now

If you're interested in this role, click 'apply now'