Business Analyst (with ServiceNow SecOps)

For this role, we are seeking someone willing to accept a fixed-term employment contract for six months!!

Project description:

Join our Development Centre in Bucharest and become a member of our open-minded, progressive and professional team. In this role you will be working for one of our world-famous clients.

The Chief Security Office (CSO) of our client comprises the Chief Information Security Office (CISO) and the Corporate Security unit. The CISO organization guarantees information security for our client.

This role is open within the Threat Center inside CSO.

On top of attractive salary and benefits package, Luxoft will invest into your professional training, and allow you to grow your professional career.

Responsibilities:

• Conduct a thorough analysis of the Threat Center case management tool and its functionalities.
• Gather and document requirements from CSO stakeholders (KOPs, Current State, Metrics, Quotas, etc.)
• Develop a comprehensive migration plan, including timelines, milestones, and resource allocation
• Collaborate with IT and other relevant teams (SecOps Engineering, SIEMs engineering, SOAR engineering) to ensure a transition to ServiceNow SecOps or Google SecOps )
• Develop test plans and conduct testing to ensure the new system meets all functional and performance criteria.
• Monitor the implementation process and address any issues that arise during the migration.
• Generate detailed documentation of the migration process, including workflows, configurations, and user manuals.
• Continuously evaluate the effectiveness of the new system and identify opportunities for further enhancements.

Skills:

• Minimum of 3 years of experience as a Business Analyst, preferably in case management or security operations.
• Proven experience with ServiceNow SecOps or similar platforms.
• Strong understanding of business processes and the ability to translate them into technical requirements.
• Excellent analytical, problem-solving, and project management skills.
• Exceptional communication and interpersonal skills, with the ability to work effectively with diverse teams.
• Proficiency in creating documentation and user manuals.