Business Product Manager - Regional Logistics

Job Description:

The Shopee Logistics Service (SLS) team connects with our logistics partners to offer first-in-class logistics experience for Shopee’s buyers and sellers. We are responsible for product solutions that support a wide variety of shipping options to meet customer

needs, offer real-time tracking services for logistics visibility, and enable seamless end-to-end flow of parcels for customers’ convenience.

This also includes developing innovative and game-changing logistics services and solutions to meet constantly-evolving business needs in each of our unique markets; as well as using cutting-edge technologies to elevate the efficiency and reliability of our logistics partners.

• Engage internal and external stakeholders in different markets to understand business requirements and identify strategic opportunities
• Work closely with cross-functional teams to design feasible and scalable logistics solutions. Deliver clear and comprehensive Business Requirement Documents (BRDs) for business users' and engineers’ reference
• Plan roadmap for logistics products, to continuously improve in iterations in a fast-changing logistics environment
• Exercise sound judgment in prioritising product features in roadmap (based on data analysis of business value and impact, technical feasibility, development resource planning, and implementation schedule)
• Prepare User Acceptance Test (UAT) scenarios, coordinate the testing and live releases
• Drive successful solution implementation and adoption with internal training, deployment planning, day-to-day support, feedback gathering, etc
• Own the product lifecycle process - analysing data to gather insights on product adoption/improvements, tracking KPIs, and proposing further iterations

Requirements:

• Bachelor Degree in Computer Science, Information Systems, Business (Operations Management), Supply Chain Management, Mathematics, Industrial System Engineering, or other Engineering degrees is preferred
• Experience in product management (ideally in a technology or logistics environment) is a plus
• Cross-disciplinary understanding of business functions (such as logistics, warehouse, marketplace operations, accounting, finance) and/or information systems (such as information exchange, data structure) is a plus
• Strong data analytical skills with proficiency in tools like SQL, Python is a plus.
• Able to communicate complex ideas concisely and effectively (both verbally and in writing), to stakeholders at all levels
• Logical thinker and problem-solver. Must be an independent self-starter and a quick learner, with the diligence to follow through on complex projects
• Able to work in a dynamic environment, effectively managing multiple and competing priorities simultaneously