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Intuition IT – Intuitive Technology Recruitment

Software Engineer

Intuition IT – Intuitive Technology Recruitment
Belgium · Contract · Mid-Senior

Job Description:

  • Senior Genesys Software engineer (min.7 years of experience)
  • Able to work independently
  • Excellent communicator

Responsible for

  • Building Genesys IVR models and self services
  • Building integrations between our VCC and other Telenet landscape components (Pega, Al models, data models..)
  • Building dashboards within the Genesys VCC framework.


Specific Knowledge:

  • In-depth understanding of SIP telephony infrastructure and Genesys Engage interaction routing
  • knowledge of Linux OS, PostgreSQL & Oracle DBMS
  • at least basic knowledge of Genesys Infomart, Genesys Outbound Campaigns, Genesys Workforce Management, Genesys handling of non-voiceinteractions
  • at least basic knowledge of Tomcat web application server
  • experience with analyzing Genesys log files (SIPServer, URS, ORS, MediaServer)
  • good understanding of VXML and SCXML
  • experience with developing complex IVR/Routing scripts using Genesys Composer, developing Genesys Pulse widgets for real-time reporting, developing custom application using Genesys Platform SDK
  • experience with Java or C#, JSP, JavaScript/ECMAScript
  • Language: Dutch + English Mandatory.

Key Skills

Ranked by relevance

postgresql composer oracle server linux java c
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Posted
Mar 07, 2025
Type
Contract
Level
Mid-Senior
Location
Mechelen

Industries

Staffing Recruiting

Categories

Information Technology

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