Senior UX Designer

Position Title: Senior UX Designer

Location: Brussels, Belgium

Duration: 6 months

Languages: Dutch or French and English

Work mode: Hybrid

Job Description:

• Collaborate with business teams to define and develop prototypes for new concepts.
• Design wireframes and high-fidelity mockups for new digital screens.
• Create and maintain design systems and style guides to ensure consistency across all digital platforms.
• Develop interactive prototypes to illustrate UI interactions and animations.
• Conduct usability testing and gather feedback to refine and improve UI designs.
• Work in close collaboration with the design team and business analysts.
• Drive digital improvements based on research, analytics, and user feedback.
• Participate in short- and mid-term project/feature efforts.
• Schedule and present basic presentation concepts.
• Design and conduct user research.
• Identify potential usability issues.
• Convert research findings into actionable results.
• Stay up to date with new trends in usability and UI design.
• Help maintain the UX research library, toolkit, and design system.

Skills and Competencies:

• Strong understanding and fluent use of the Double Diamond principles.
• Ability to organize design thinking workshops with stakeholders.
• Expertise in building personas, user flows, wire flows, user stories, and service design blueprints.
• Critical mindset and persistent attitude, always putting the user first.

Degree & Experience

• Bachelor's degree in Computer Science, Information Systems, Graphic Design, or related field (or equivalent work experience).
• Minimum 5 years of experience in user experience research using a variety of research methods.
• Professional and relevant experience in UX/UI on large digital business projects within large companies.
• Previous experience as a UX/UI Specialist.
• Experience in the telecommunications sector is an asset.
• Experience in Agile processes is an asset.

Technical Skills

• Knowledge of web content management tools, platforms, e-commerce, and self-servicing solutions.
• Proficiency in Figma.
• Familiarity with Content Square and Adobe Analytics or other analytics tools.