Human Resource Business Partner

Position: Lead- BPHR

Location: Waterford

Purpose of the Role: To be a people and a business partner ensuring best in class delivery of employee engagement and employee care initiatives for the client. This role will also have a specific focus in handling Employee grievances in a timely manner ensuring due process is followed within the requirements of the law and company policies and procedures.

Areas of Responsibilities

Business Partner HR(BHR):- Will be responsible for overall BHR responsibilities for the client based out of multiple locations providing hands on expertise and oversight in the below areas:

• Employee Engagement: Plan and Drive Employee engagement initiatives for the client. Engagement initiatives include New Employee induction, Employee connect, Employee care and Employee feedback.
• Employee Retention: Identify and puts processes in place to get data to understand the key reasons for employees leaving the company and actively puts plans and solutions in place to increase employee retention.
• Employee Feedback score: Identify key HR areas which impacts employee feedback and actively drive plans towards improving the feedback scores for the client.
• Employee Grievances: Will be responsible to ensure all employee grievances is addressed in a timely manner following necessary due process for closure. Puts systems and processes in place to ensure company policies and procedures are clearly communicated in a timely manner and ensures awareness across employee groups.
• Team and Stakeholder Management: Will manage a team of around 3-4 HR associates across locations for the client providing support, guidance and mentorship. Will also be responsible to build connect and manage business stakeholder relationships.

Job Specifications

1. 6+ years of overall HR experience in a corporate set up with hands on experience in driving employee engagement initiatives
2. Must have a hands-on experience in handling employee grievances