Global Product Manager - Digital Services - Singapore

Blue Wireless is a global leader in providing Wireless Network Solutions for Global Enterprises. With global coverage in over 80 countries, we are transforming the way LTE/5G and Starlink technology is used for connect branches, remote sites and vessels using wireless solutions.

Headquartered in Singapore with local operations in Australia, Malaysia, Netherlands, UK and United States, Blue Wireless makes the roll-out of projects a painless and predictable. But technology is only one part of our success story – our "secret sauce" is our people: our creativity, hands-on attitude, and our willingness to go above and beyond for our customers are what keep us growing, hence continuously looking for new colleagues to join and be part of our journey.

Global Product Manager - Digital Services

We are expanding our Global Products team with a Digital Services Product Manager role in our Singapore office to drive digital transformation initiatives throughout the company. You will lead and own digital processes to enhance operational efficiency and productivity.

So, what will be on your plate? (Key responsibilities)

Product Type: Digital Services

• Customer Facing Portal (i.e Starlink Portal, Quoting Portal)
• In-house Applications (i.e Billing System, Alerting/Reporting System)
• Productivity Tool (i.e AI, Knowledge Base)
• Network, Delivery and Support System Automation and Integration

Product Development

• Define and drive new initiatives to digitally transform the company
• Gather, moderate and translate process requirements from multiple stakeholders into product documentation
• Utilize low code platforms to build working prototypes
• Work with UX product designer to finetune and optimize user experience
• Project manage and collaborate with developers to build and launch digital services for external customers and internal users
• Conduct test and training for internal users to be successful with the digital service
• Work with sales to integrate digital services via API into their end customers platforms

Product Management

• Be the product owner for existing in-house digital applications
• Collate bug feedback and moderate additional feature requirements
• Curate and track 3rd party vendor deliverables for quality and performance
• Performs other product related duties as assigned based on ad-hoc basis

If you-

• Have at least 2 years of experience with digital processes and product management in the enterprise B2B space
• Are comfortable working in a globalize environment with teammates in different offices around the world, across multiple time zones
• Are familiar with enterprise systems (i.e ZOHO, Business Central, etc.)
• Have great English communication skills, both written and verbal
• Have knowledge and experience in the telecommunication industry is a huge plus

...we'd love to hear from you.

Enthusiastic entry level applicants & more experienced professionals looking for a new challenge are also encouraged to apply. Joining us is a great opportunity to enhance your professional career globally in the tech industry that is growing exponentially in a fast-paced environment.

You'll be-

• Part of a global professional team of networking solution experts
• Given the opportunity to make a difference, in helping with the development of the role and the business
• Offered many career development opportunities as the company grows and evolves
• In a “destination workplace”: work with great managers, in an ideal workplace, while doing meaningful work
• Surrounded by highly supportive peers in a healthy working environment