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Introduction
The Internship program is for a determined period of 3 months full-time. The candidate can be offered the option of a permanent position in IBM.
Your Role And Responsibilities
The Internship program is for a determined period of 3 months full-time. The candidate can be offered the option of a permanent position in IBM.
Your Role And Responsibilities
- Providing technical support resolution feedback to clients and/or IBM client resolution teams, using business knowledge and procedures learned during the Knowledge Transfer period.
- Using technical and negotiation skills in collaboration with other support operations/organizations to prioritize and ensure problem resolution.
- Performing support based on troubleshooting instructions for in-scope applications.
- Communicating action plans to the client or IBM representative, as appropriate.
- Recommending and implementing new features or improvements for existing technical support tools, procedures, and processes.
- Contributing to department attainment of organizational objectives and high client satisfaction.
- Have a degree in Computer Science, Data Analytics, Economics, Statistics, Engineering, or a related field.
- Have a strong interest in data modeling, data analysis, business intelligence, reporting and ERP systems (SAP knowledge is a plus).
- Possess advanced knowledge of Excel and databases (experience with SQL, Python, or Power BI is a plus).
- Are quick learners, problem solvers, and eager to work in a data-driven environment.
- Have good analytical and communication skills to interpret data and present insights effectively.
- Final year Student or Fresh Graduate
Key Skills
Ranked by relevance
data analysis
power bi
python
excel
sql
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- Posted
- Mar 07, 2025
- Type
- Full-time
- Level
- Internship
- Location
- Timişoara
- Company
- IBM
Industries
IT Services
IT Consulting
Categories
Education
Training
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