Regional HR Operations Specialist

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you eager to elevate your HR career within an innovative global tech company where your contributions have a tangible impact? Welcome aboard! We're in search of dynamic, meticulous HR enthusiasts eager to help us take the Wolt employee experience to the next level. If you're driven by the challenge of navigating the complexities of HR and aspire to make a meaningful difference in team members’ lives, your search ends here!

The People Team at Wolt consists of about 200 HR, Talent, Tech, Payroll and Talent Acquisition professionals located in Helsinki, Budapest, Copenhagen, Berlin, Tel-Aviv, Athens, Tbilisi, Tokyo and more. We’re a global People function, well-respected by the people and teams that we support and partner with. To reach the next stage in our exciting growth plans, we are now looking for a Regional HR Operations Specialist to join our global People Team, based in Helsinki.

As our Regional HR Operations Specialist you will support our HR operations across Region North, especially in the Baltics and Denmark. Your central focus will be to quickly understand and build on the core HR foundations that are already in place and take ownership of selected HR processes and practices.

What You’ll Be Doing

• Address advanced HR inquiries (Tier 2): Offer expert advice on sophisticated HR queries, supporting Wolt employees across the North Region countries with their nuanced HR needs.
• HR program implementation: Support the execution of targeted HR programs, including compensation reviews and performance appraisals.
• Analytical insight: Utilize HR data to craft insightful analyses and reports, aiding decision-making and enhancing our HR intelligence.
• Navigate employee relations: Manage sensitive employee concerns and grievances, ensuring a fair, respectful, and legally compliant resolution process.
• Compliance mastery: Monitor and help us enforce adherence to labor laws and regulatory standards, safeguarding our organization against legal risks.
• System enhancement and maintenance: Continuously refine our HR tools and platforms for optimal efficiency, particularly Workday, ensuring high data accuracy, integrity and functionality.
• Specialized training initiatives: Design and deliver onboarding and training sessions, focusing on elevating the skills and competencies of our team leads and team members.
• Complex issue resolution: Collaborate closely with People Partners to tackle and resolve high risk HR challenges.
• Support end-to-end employee life cycle processes: Answer HR queries, write employment contracts for non-volume hires, handle data in Workday, and play an active role in monthly payroll-related tasks and management.
• You will be acting as the HR contact person for external payroll.
  
  

What Makes You The Perfect Candidate

• Background: People/HR Operations experience ideally in a multi-country, global environment
• Payroll process: Mastering in payroll process development from HR perspective and background in coordinating payroll cooperation with an outsourced payroll provider
• HR passion: A genuine zeal for impacting lives positively through HR.
• Labor law interpretation and working experience: Background in supporting team leads with labor law related issues.
• Service excellence: A commitment to delivering exceptional service experiences.
• Technological affinity: An enthusiasm for digital solutions and HR technology.
• HR knowledge: Solid grounding in HR fundamentals, both through relevant education (i.e. HR, business or similar) and practical experience.
• Process orientation: A love for structured, efficient work processes.
• Learning and growth: A relentless pursuit of HR knowledge and expertise.
• Problem-solving: A proactive approach to overcoming challenges.
• Independence and collaboration: Exceptional at working both autonomously and as part of a team.
• Digital proficiency: Comfortable in a digital-first, interconnected work environment.
• Communication skills: Fluent English abilities, both verbal and written.
  
  

Why you'll love working with us

• Continuous learning: Significant growth in a fast-scaling global tech firm.
• Competitive compensation
• Flexible environment: Embrace a hybrid work model, blending office presence with flexibility.
• Awesome team and colleagues. You will be a part of our People team in Wolt HQ as well as the Region North People team
  
  

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

You will fit into a truly diverse team across 27 countries - what really matters to us is a caring and welcoming environment where we embrace uniqueness and celebrate diversity. Experience a company culture where we work on eye level, decisions are made quickly and knowledge sharing, as well as mentoring, is on our daily agenda.If you have any further questions about the position, you can turn to:

Paul Smith, Talent Acquisition Partner - [email protected]

Please note that we do not accept applications sent by mail. You should submit your application through our careers website!

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.