Project Manager

Integrations Ops is a versatile team that was formed to support new and complex product launches across primarily Reality Labs and Metaverse, but also Meta’s Family of Apps, Threads, and other company initiatives. This team enables unique operational requirements of these products with operational efficiency in mind. The person who will join our team will be responsible for operational efficiency of our unique workflows ensuring high quality, efficiency and scalability while also supporting new product launches via identifying operational and policy risks, building systems and workflows to enable these new products to ensure a seamless user experience and regulatory compliance.

Project Manager Responsibilities:

• Own, develop, execute and manage integrity support strategies for Meta products with Product, Engineering, Operations and Policy teams.
• Manage and improve day-to-day operations against quality and efficiency targets in a fast-paced environment.
• Analyze complex workflows and provide recommendations for process, policy, and system improvements to develop or improve scalable solutions, drive quality, accuracy and automation opportunities.
• Analyze data to identify user trends and malicious behavior and suggest recommendations to improve operations.
• Help create scalable policies and processes to solve complex business problems and ensure the safety of the community.
• Use critical thinking and problem solving skills to identify, set strategy for, and resolve large and complex business problems.
• Track and analyze key operational metrics and ensure Key Performance Indicators/service goals are met.
  
  

Minimum Qualifications:

• Experience working in an Operations, Technology, Project Management or equivalent team.
• Experience using data tools such as SQL, SAS, and data visualization (e.g. Tableau).
• Track record of Data Analysis and Root Cause Analysis skills.
• Proven understanding of operational health, metrics and KPI management.
• Experience leading process and policy improvement projects across an evolving and cross-functional landscape.
• Experience working in, communicating with, and leading global cross-functional project teams.
  
  

Preferred Qualifications:

• Bachelor's degree.
• Knowledge of other programming languages, e.g. Python, R, SQL.
• Experience in working with potentially graphic and objectionable content.
• Avid user of our platform of products.
  
  

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.