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Infinite Computer Solutions

Network Engineer

Infinite Computer Solutions
Romania · Full-time · Entry
30116BR

Noida

Job Description

NoC Engineer L1 Support

Overall 2- 3 years of relevant experience in IT / Telecom Domain

Key Responsibilities

  • Ready to work in 24*7 Work environment, manage NoC operations and incidents.
  • Perform first level troubleshooting using tools and utilities to resolve network related issues
  • Monitor network performance and validate alerts using monitoring tools;
  • Contact and follow up Power companies for energy outages.
  • Create, assign, and update the incident using ticketing tools
  • Co-ordinate with Network Engineers, escalate L2 teams for incident resolutions
  • Follow-up with support teams on open incidents
  • Severity 1 to 4 Incident triage, support, management, restoration, recommendations
  • Triage technical and non-technical escalations.
  • Follow Standards, Policies, and Processes (SoPs and MoPs) for the NOC operations.
  • Responsible for the process to effectively monitor all services that ensures compliance with Tier model and SLAs.
  • Ensured efficient resolution of incidents through people, process and technology.
  • Provide timely, accurate, and effective communication on service impacting events. Work with vendors on issue resolution and communications.
  • Demonstrated ability to work with operational concerns and teams.
  • Ability to communicate effectively, both written and verbal.
  • Ability to work independently or in a team and meet deadlines.
  • Manage effective co-ordination with Onshore teams

Qualification

  • Bachelor’s degree in computer science, Electronics and Telecommunication engineering, or a similar field.
  • Extensive experience working as an NOC engineer.
  • Experience deploying, managing, and troubleshooting network infrastructures.
  • Excellent troubleshooting skills.
  • Ready to work shifts and flexible hours.
  • Good written and verbal communication skills.
  • Manage effective co-ordination with Onshore teams

Qualifications

Bachelor’s degree in computer science, Electronics and Telecommunication engineering, or a similar field.

Range of Year Experience-Min Year

2

Range of Year Experience-Max Year

3
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Posted
Mar 12, 2025
Type
Full-time
Level
Entry
Location
Sector 2
Company
Infinite Computer Solutions

Industries

IT Services IT Consulting

Categories

Information Technology

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