Operations Analyst

A little bit about us!

At Snoonu, we hold the belief that technology has the power to make anything possible.

Our Vision: to be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time

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Our Mission: To radically transform how people live by leveraging technology to connect them with endless possibilities.

Values We Live By

• Be Customer Obsessed - “Focus on the customer and all else will follow.”
• Act with Integrity - “We are honest, ethical, and trustworthy in everything we do.”
• Be Curious and Creative - “We constantly innovate and create solutions to bring a lasting positive impact.”
• Lead by Example and Take Ownership - “Be the change you want to see and take ownership.”
• Work Smart and Deliver Results - “You can do more by doing less, better, and faster.”
• It's all about people - “Be a Team player, together we are stronger.”

Job Summary:

We are looking for a detail-oriented Operations Analyst to join our team and help us optimize our delivery operations. The ideal candidate will have strong analytical skills, experience in data-driven decision-making, and a passion for improving operational processes. If you are not afraid of numbers and on-ground experience, then you are a perfect fit.

(Some Of) What You Will Be Doing:

• Analyze operational data to identify trends, inefficiencies, and opportunities for improvement.
• Identify optimization opportunities and execute from start to finish.
• Support the development and implementation of strategies to enhance operational performance.
• Collaborate with Core Verticals teams to gather requirements, provide data-driven insights and lead projects on operational performance improvement.
• Create and maintain dashboards and reports to track KPIs and performance metrics.

Attitude matters most but do you have any of these?

• Bachelor’s degree in Business, Economics or related field.
• 3+ years of experience in operations and data analysis.
• Proficiency in data analysis tools such as Excel, BI tools and in Microsoft PowerPoint.
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills.