Program Manager

About the role

Livspace plans to scale India Business 10x in the next 2-3 years. To enable this growth, we have created a central team which will work very closely with the India CEO. This team will work with the key functions/verticals and drive strategic initiatives to provide velocity to this journey.

As part of this team, you will get exposure to high growth verticals/functions and ample opportunities to work on high impact projects. Livspace also plans to make this team a key source of leadership talent for the future. Consequently, we expect the folks in this team to be growth hungry and have sharp thinking and decision making ability.

What you’ll do (Responsibilities)

• Identify, define, manage, and drive special projects and initiatives that are cross-functional and strategic to the company. E.g. -
• Go to market strategy for launching a new vertical/market segment/territory
• Improve overall NPS (Internal/partners/customers)
• Increase sales conversion (lead to booking/booking to PO closure)
• Identifying levers for bottom line growth
• While driving initiatives, you are expected to get your hands dirty and drive implementation to get the desired results (role will not be limited to defining strategy)
• Discovering and implementing new ideas and techniques to solve issues that come up and handling any hiccups that come along the way.
• Proactively identify gaps and roadblocks that functions are struggling with & troubleshoot them.
• Perform risk management analysis, call out risks early and problem-solve to reduce & remove the same.
• Help develop overall strategy of the Company, as well as strategies of different business lines and functions

Who you are (Qualifications):

• IIT/ Tier 1 MBA with 1-3 years post qualification experience
• Strong problem-solving
• Very strong communication and interpersonal skills
• Ability to generate insights from research and data on regular basis
• Ability to define processes and manage operations
• Willing to get their hands dirty (very hands on)
• Ability to independently design, execute and measure experiments
• Ability to multitask
• Good data analytics skills. Proficient in MS Excel, MS PPT and collaboration tools
• Work experience in early-stage startups (0-1) OR consulting experience in a Tier 1 firm OR founding experience will be a plus