BPM Analyst

Key Responsibilities: Analyze and map business processes using IBMs Business Process Mining tools and methodologies.Identify opportunities for process improvements, cost reductions, and automation using data-driven insights.Collaborate with cross-functional teams, including business stakeholders, data engineers, and process owners, to design and implement process improvement solutions.Use data analytics and AI techniques to uncover process bottlenecks, inefficiencies, and areas for optimization.Provide recommendations for process automation and help clients understand the benefits of intelligent process automation (IPA) and robotic process automation (RPA).Support the deployment of IBMs Business Process Mining software, assisting with configuration, setup, and user training.Prepare and deliver presentations to clients, summarizing process insights, improvement recommendations, and the overall impact on business performance.Maintain up-to-date knowledge of the latest trends in process mining, process optimization, and automation technologies.Required Skills and Experience: Bachelors degree in Business Administration, Information Technology, Data Science, Engineering, or a related field.Experience working with process mining tools (IBM or other solutions), process modeling, or business process analysis.Strong understanding of business process management (BPM) principles and methodologies.Familiarity with IBMs Business Process Management (BPM) and Automation platforms, such as IBM Automation Process Mining, IBM Robotic Process Automation (RPA), and IBM Cloud Pak for Automation, is a plus.Proficiency in data analysis and visualization tools (e.g., Python, R, Tableau, Power BI).Excellent problem-solving skills and ability to translate complex data into actionable business insights.Strong communication and interpersonal skills to work with both technical and non-technical stakeholders.Ability to work independently and as part of a team in a client-facing consulting environment.Preferred Skills:Knowledge of advanced analytics, machine learning, and AI techniques in business process optimization.Experience in process automation, workflow management, or digital transformation projects.Certification in BPM, Six Sigma, Lean, or similar process improvement methodologies.Familiarity with cloud-based solutions and enterprise software applications.