Business Continuity Manager

Business Continuity Manager

OverIT at a glance

Our mission is to empower our customers to build warm, safe, and sustainably thriving communities.

We achieve this by offering a state-of-the-art Field Service Management software platform tailored for the management of linear assets, combined with the expertise of our industry leaders and the latest technological advancements.

At OverIT, a career is more than just a job—it isan opportunity to unlock your full potential in an environment fueled by growth and innovation. As part of a dynamic SaaS company on a mission to become a global leader in FSM, you will find yourself at the heart of a great workplace that is as committed to your development as it is to our shared success.

Our growth is driven by our customers and partners, inspired by our talented team, and grounded in our commitment to give back to the community. Our journey is guided by four core values: trust, customer success, excellence, and simplicity.

Job Overview

To deliver best-in-class service we are empowering our Cybersecurity Team with a Business Continuity Manager.

The new team member will be reporting directly to the Chief Information Security Officer and will manage and coordinate the overall set of Business Continuity activities at OverIT.

As a cross-department resource, you will work closely with several corporate divisions to identify potential risks, plan for contingencies, and maintain a robust continuity strategy that minimizes downtime and data loss.

Key Responsibilities

• Develop and Implement Business Continuity and Disaster Recovery Strategy
• Identify critical business functions, services, and processes related to the cloud infrastructure, defining recovery time objectives (RTOs) and recovery point objectives (RPOs).
• Perform Business Impact Analyses (BIA) to assess the risks and potential impacts of operational disruptions on software delivery.
• Identify and evaluate risks related to cloud infrastructure, data loss, service outages, and cybersecurity incidents.
• Collaborate with the IT dpt, cloud service providers, and cross-functional teams to develop mitigation strategies against potential risks.
• Develop and execute testing plans, including tabletop exercises, simulations, and full-scale continuity tests to validate the effectiveness of the BCDR plans by ensuring their regular review and update
• Monitor and assess emerging risks, always being on top of new threats, technologies, and best practices, and implementing improvements to continuity plans
• Define and document procedures for disaster recovery, ensuring that recovery solutions meet compliance and regulatory requirements for data availability and security.
• Collaborate with IT, DevOps, and cloud service teams to integrate business continuity into the overall software deployment and infrastructure management processes.
• Work with internal stakeholders (engineering, customer support, legal, etc.) to ensure continuity plans align with organizational goals and customer service-level agreements (SLAs).
• Lead the response during actual incidents or disruptions acting as the point of contact for any business continuity-related issues and managing communication with both internal and external stakeholders during an incident.
• Develop and deliver business continuity training programs for employees to raise awareness of continuity planning and disaster recovery processes.
• Lead compliance and audit management, ensuring that business continuity and disaster recovery practices comply with regulatory and industry standards (e.g., ISO 22301, SOC 2, etc.).

Requirements and Skills

• Bachelor’s degree in Business Administration, Information Technology, Risk Management, or a related field.
• 3-5 years of experience in business continuity planning, disaster recovery, or risk management, preferably in a software or cloud environment.
• Strong understanding of cloud-based infrastructure and service delivery models (e.g., SaaS, IaaS, PaaS) and previous experience in the management of disaster recovery for cloud solutions.
• Bold expertise in developing, implementing, and testing business continuity and disaster recovery plans.
• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud, and SaaS model application
• Experience with Business Impact Analysis (BIA) and risk assessment methodologies.
• Knowledge of compliance requirements and industry standards related to business continuity (e.g., ISO 22301, NIST, SOC 2).
• Excellent English, both written and spoken
• Excellent communication skills to liaise with other functional departments
• High attention to detail and quality standards
• Ability to work under pressure in a dynamic environment, always complying with accuracy standards

Certifications (Preferred but not required):

• Certified Business Continuity Professional (CBCP)
• Certified Information Systems Security Professional (CISSP)
• Disaster Recovery Institute International (DRII) certification
• Certified Cloud Security Professional (CCSP)

Why join us

• Location flexible approach: you will be able to choose where to work from within Italy (and within the constraints of the business requirements).
• Learning Path: since we advocate continued learning, you will have free access to the e-learning platforms and participation in the training courses.
• Meal vouchers: even if you work remotely.
• Stimulating, young, innovative, and global working environment to unleash your full growth potential.

At OverIT, we value diversity and are committed to providing equal employment opportunities regardless of religion, age, disability, sexual orientation, gender identity or expression, ethnicity, or national origin.

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