Commercial Product Analyst

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

• Drive performance and growth of a diverse seat ancillary product portfolio across multiple sales channels
• Engage with broad set of stakeholders and influence customer and commercial outcomes
• Permanent role based at our head office in Mascot  
  
  

Today, we’re busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an unpredictable industry. We’re constantly evolving, and this means the opportunities for our people are endless. In every role there’s the opportunity to embrace personal development and career growth, ownership of projects, and the ability to make an impact.

As Commercial Product Analyst, you will support the performance and end to end customer experience of our seat ancillary products. You will provide performance insights, manage revenue forecast, develop and drive new initiatives and support the continuous improvement of the portfolio. The successful candidate will have skills in stakeholder management, a collaborative attitude and strong analytical capabilities.  

This role offers a unique opportunity to directly influence a product portfolio, combining analytical insight, creativity, and stakeholder management to elevate our seating ancillary offerings and maximise impact. If you’re passionate about driving innovation and growth in a dynamic airline environment, we’d love to hear from you.

What You'll Bring To The Role

• 3+ years’ experience, ideally with product management, strategy or commercial background.
• Advanced analytical skills with proficiency in data analytics and ability to derive business insights from data
• Exceptional stakeholder engagement skills, with the ability to influence in the decision-making process 
• Strong product management skills, with a proven ability of successful delivery
• of products or initiatives.
• Highly effective communicator with the ability to engage and influence a diverse range of internal and external stakeholders.
• Strong commercial acumen, with a well-developed understanding of the interrelationship of strategic, financial, technological and business i
• Ability to work well under pressure, with uncertainty and changing priorities.
• A drive to succeed and over-deliver within the portfolio.
• The ability to work autonomously without direction.
• Knowledge of Qantas product, systems & processes
  
  

Why Qantas

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 14 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.
  
  

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application. We are committed to creating an inclusive workplace. Talk to us about how this job could be flexible for you. Qantas embraces diversity and encourages applications from people with disability. Candidates will have the opportunity to request support or reasonable adjustments during the recruitment process in order to demonstrate their ability to meet the inherent requirements of our roles.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications Close: Wednesday 26th March 2025

Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.