Business Analyst - Process Management

Job Description

Argano is the world’s largest global digital consultancy exclusively connecting design and delivery for the transformation of high-performance business operations, extending our clients’ commercial agility, profitability, customer experience, and growth. Learn more at www.argano.com.

Responsibilities

• Collaborate with stakeholders to understand business objectives and requirements.
• Analyze current business processes to identify inefficiencies and areas for improvement.
• Conduct data analysis to uncover insights and trends related to business performance.
• Develop business cases and proposals for process improvement initiatives.
• Work closely with project teams to implement process changes and monitor progress.
• Document processes, requirements, and solution designs.
• Facilitate workshops and meetings to gather feedback and drive consensus.
• Provide support to stakeholders during the implementation phase.
• Monitor key performance indicators (KPIs) to measure the effectiveness of process changes.
• Continuously assess and refine processes to ensure ongoing improvement and alignment with business goals.
  
  

Education

MINIMUM AND/OR PREFERRED QUALIFICATIONS:

• Bachelor's degree in Information Technology, Computer Science, or a related field, preferred.
  
  

Experience

• 1-2 years of experience in business analysis or process improvement roles.
• Proven track record of successfully leading process improvement initiatives.
• Experience working with cross-functional teams in a collaborative environment.
• Nice to have: BPMN, JIRA, MS Office, Salesforce, D365, BIC Process Design
  
  

SKILL REQUIREMENTS

• Business Process Analysis: Ability to analyze current business processes to identify areas for improvement. Collaborate with stakeholders to gather requirements and understand business needs.
• Requirements Gathering and Documentation: Translate business needs into clear and comprehensive requirements documents. Ensure requirements are documented accurately and traceable to business objectives.
• Data Analysis Skills: Utilize data analysis tools and techniques to identify trends and patterns. Analyze data to support decision-making and process optimization.
• Process Optimization: Identify opportunities for process optimization and automation. Recommend solutions to streamline workflows and improve efficiency. Work with cross-functional teams to implement process improvements.
• Change Management: Assess the impact of proposed changes on stakeholders and operations. Communicate changes effectively to all affected parties and address concerns.
• Stakeholder Management: Build and maintain relationships with stakeholders at various levels. Collaborate with stakeholders to prioritize requirements and manage expectations.
• Project Management Skills: Support project managers in planning and executing process improvement initiatives. Track project milestones and deliverables to ensure timely completion.
• Team Collaboration: Ability to work collaboratively in a team environment.
• Communication: Effective communication skills.
• Attention to Detail: Attention to detail and accuracy in work.
• Learning Agility: Eagerness to learn and adapt to new technologies.
  
  

About Us

Argano is the first of its kind: a digital consultancy totally immersed in high-performance operations. We steward enterprises through ever-evolving markets, empowering them with transformative strategies and technologies to exceed customer expectations, unlock commercial innovation, and drive optimal efficiency and growth.

Argano is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.