Cloud Engineer - Senior

We are hiring an Cloud Engineer - Senior to join the team of an important service center.

Role purpose:

To participate in implementing and deploying new Iaas/M365 solutions together with the relevant stakeholders, either interfacing with the business itself or other IT teams.

The role holder is a part of the 'Server Team - Cloud' team who work on the following three ecosystems:

Azure IaaS infrastructure.
M365.
Relevant on-prem systems supporting or co-existing with these Azure IaaS and M365 environments, like AD and ADFS.

They will support day-to-day operations for all of the above, managing and supporting on-prem systems alongside the firm's Datacenter Architects.

Main Responsibilities:

Implement new services on the Azure IaaS infrastructure and M365 landscape as well as relevant on-prem systems supporting or co-existing with these Azure IaaS and M365 environments.
Implement and maintain Azure cloud infrastructure components including virtual machines, containers, storage, networking, and databases.
Collaborate with development teams to optimize application performance and scalability in Azure environments.
Implement security best practices and compliance standards to ensure data protection and regulatory compliance within Azure deployments.
Troubleshoot issues related to Azure infrastructure, deployment pipelines, and application performance.
Monitor and optimize Azure resource utilization, performance, and cost efficiency.
Stay updated with the latest Azure features, services, and industry trends to recommend and implement innovative solutions.
Document infrastructure configurations, deployment processes, and troubleshooting procedures to maintain comprehensive documentation.
Participate in regular conference calls/meetings with the Cloud- and Datacenter Architecture teams.
Provide input into current and new cloud policies and standards as they relate to usability and security.
Assist with training and mentoring other team members and members of the other Server Teams to raise the technical skill level of the team(s). Provide support to application system owners via telephone, e-mail, remote connection, or on- site as required.
Liaise with colleagues in technical teams, vendors, third parties, etc where necessary to resolve incidents.
Attend conferences, seminars, etc to retain an awareness of current IT cloud technologies as applicable to the firm and make recommendations as appropriate.
Retain skills relevant to the position on an ongoing basis through training (instructor-led and CBT as appropriate), and periodic review of technical
journals, white papers, manuals, etc.
Play an active role in IT conference calls and webinars, presenting materials and speaking on projects, new technologies under review, etc,for peer review and comment.
Ensure testing is carried out on all new configurations and systems before deployment into production environments.
Delivery of IT projects, the involvement will vary from overall project management to performing individual tasks according to the project concerned. Projects will include upgrades to existing cloud-native or cloud-supporting on-prem systems, migrations, and making new cloud services available.
Ensure all solutions leverage the design and operations guidance according to the Well-Architected framework across all pillars, including performance efficiency, security, operational excellence, reliability, and cost optimization.
Collaborate with other Server Cloud Engineers/Architects and Solution Architects from other IT teams in implementing complex end-to-end Enterprise solutions on the Microsoft Azure platform.

Travel requirements:

Project-related (international) travel to other offices will be required occasionally. Travel domestically and internationally when requested for training purposes, project support, team meeting, etc.

Function:

The Firm's Technology function is responsible for designing, developing, and maintaining the firm's global technology infrastructure, including architecture, hardware, software, computer networking, communications, and data management. The function works closely with lawyers, clients, and Business Professionals' functions to ensure our technology offering is best-in-class and forward-thinking, allowing the Firm to provide its clients wit cutting-edge, innovative legal and business advice via up-to-date technology products and solutions.

You will report to:

Senior Manager, Systems Operations

Your direct reports, if any:

Key relationships:

Global Information Services.

Technical skills, qualifications and experience:

+4 years of experience in a similar position.
Proven experience as a Cloud Engineer or similar role, focusing on Azure cloud technologies.
Hands-on experience with Azure services such as Azure Virtual Machines, Azure Container instances, Azure Blob Storage, Azure SQL Database, etc.
Experience with infrastructure as code (IaC) tools like Terraform for provisioning and managing Azure resources.
Have a deep understanding of Identity Management and Conditional Access.
Skilled in problem-solving. Not only technical issues but also display the ability to solve problems by presenting new cloud solutions/services.
Strong in documentation and communication.
Additionally, proficient in configuration and support in the following products:

o Microsoft M365.

o Active Directory, Azure AD, AAD synchronization tool.

o SSO using Microsoft ADFS and EntraID.

o Automation and scripting technologies like PowerShell.

o Microsoft Windows Server operating systems.

o Virtualization technologies like VMWare Vsphere and/or Microsoft Hyper-V.

o Microsoft System Center products including SCCM, SCVMM and SCOM.

Experience/understanding of Splunk and/or ServiceNow (preferable).
Bachelor's degree in Computer Science (preferable but not mandatory).
Experience with Microsoft Operating systems, designing, and implementing in a multi-site and multi-location architecture.
Experience with Microsoft Azure IaaS and M365.
Experience in large enterprise environments with remote locations.
Microsoft Azure Administrator Associate or other relevant recognized qualification.
English Level oral and written : Advance / Proficient.

The Cloud Architect will have access and control of System and Application Service account credentials throughout the network enterprise that cannot be divulged to individuals outside of GIS, Financial Management Systems the Systems Operation Center groups.

Responsibility for Results:

Keep incidents within Service Level Agreement timelines.
Keep the other team members and end users informed regarding thestatus of incidents and escalate as appropriate when additional assistance is required to resolve.
Work independently without direct supervision.
Report time spent on activities.
After-hours support via phone will occasionally be required.
Must be a team player.
Must demonstrate initiative.
Must have effective written and oral communication skills.
Must have an interest in learning new software applications.

Critical features of this job are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Personal qualities:

These personal qualities represent the shared characteristics of high performers across, regardless of job level and location.

Know-how:

Demonstrates the ability to identify the real issue, and to anticipate requirements and potential consequences; distills a range of possibilities by thinking in a considered, prudent manner .
Has the capacity to take on new ideas and develop knowledge and think holistically about business and address media, analyst, employee, and client audiences.
Able to move through a variety of tasks requiring different approaches, knowledge, and expertise, with the agility of mind and capacity for analysis and synthesis.

Dedication:

Driven by a strong personal sense of integrity and upholds exemplary quality standards.
Prepares thoroughly, takes responsibility, uses initiative, and is self- reliant to ensure work progresses to the fullest extent possible.
Hardworking and diligent with a keen understanding of client demands.
Demonstrates composure when dealing with difficult situations.

Personal Impact:

Uses complex, coordinated influencing/negotiation strategies, adapted to people, organizations, and/or the situation, e.g. networks.
Leverages direct reports to facilitate increased collaboration across the organization.
Builds partnerships based on a common agreement that acknowledges individual differences but creates a new commonality beyond root belief large-scale.
Creates a positive impression at all times; develops relationships through collaboration and reciprocity.
Negotiates to achieve mutually satisfactory outcomes; shows good judgment on when to stand strong and when to compromise.
Invests in, nurtures, and builds a network of productive relationships.

Humanity:

Respectful to others, regardless of their position, and earns the respect of others by being transparent.
Has care and concern for others and a genuine interest in others as people.
Treats delicate or confidential issues with discretion.

Conditions and Benefits: