DLP Administrator

Job Description : As part of the CDF division, the DLP team is responsible for preventing sensitive data leaks. The team operates from Lisbon and Paris, managing two key functions: monitoring and handling potential data leakage incidents, and the functional administration of the DLP platform. This position is part of the Functional Administration team.

The Functional DLP Administrator plays a critical role in ensuring the smooth operation of the DLP platform. Responsibilities include incident management, rule creation, policy tuning, and user support, balancing daily operations with continuous improvement. The successful candidate will work closely with engineering teams, production teams, DLP analysts, and business stakeholders to ensure the platform meets operational and security requirements.

Main Tasks:

Incident Management

Analyze and manage potential DLP-related incidents.

Coordinate with production teams to resolve technical issues.

Provide second-level support to end users.

Role and Access Management

Manage user roles and permissions within the DLP console.

Review and update access controls annually

Change Management & Evolution

Oversee changes to the DLP platform, whether minor updates or larger projects.

Manage the lifecycle of functional and operational improvements.

DLP Policy Management

Collaborate with business stakeholders to understand their needs and translate them into functional requirements.

Test and validate new DLP policies.

Fine-tune existing DLP policies to ensure effectiveness.

Conduct annual reviews of DLP policies.

Procedures

Review and update functional administration procedures annually.

Establish and annually review validated practices (business-authorized practices) to ensure compliance with company standards and security requirements.

Problem Resolution & Change Management

Identify and resolve platform-related problems.

Lead the resolution of platform change-related issues in coordination with relevant teams.

Client Relationship Management

Maintain continuous and high-quality relationships with internal clients (business units, security teams, management).

Gather and prioritize user needs to adapt DLP services accordingly.

Act as an interface between users and technical teams, ensuring smooth communication and realistic expectations.

Technical skills:

• Strong knowledge of information systems and their architecture, including network infrastructures, server environments, and application layers.
• Good understanding of IT service management principles (e.g., ITIL), particularly in incident, problem, and change management within production environments. While not the core focus of this role, these skills are essential for effective collaboration with production teams and smooth DLP process integration into operational environments.
• Solid understanding of key IT components (firewalls, proxies, servers, databases, etc.) and their role in securing data.
• Ability to analyze the impact of incidents and changes on the overall IT system functionality.
• Experience in managing and supporting IT security infrastructures with a risk-oriented and compliance-driven approach.
• Capacity to propose continuous improvements and ensure technological watch on data protection developments.
• Strong attention to detail and high level of rigor.
• Strong analytical skills, with the ability to manage incidents and identify root causes.
• Proven experience in managing and supporting platform changes and upgrades.
• English – Expert (Mandatory)
• French – Mastery (Mandatory)

Soft skills:

Ability to understand, explain and support change

Attention to detail / rigor

Communication skills - oral & written

Ability to collaborate / Teamwork

Ability to synthetize / simplify