Technical Support Engineer

🇧🇷 🇦🇷 🇨🇴 🇲🇽 EXCLUSIVE FOR CANDIDATES BASED IN BRAZIL, ARGENTINA, COLOMBIA, OR MEXICO 🇲🇽 🇨🇴 🇦🇷 🇧🇷

Requirements

Must-haves

• 2+ years of experience in debugging and troubleshooting technical issues
• Proficiency with SQL
• Proficiency with ETL
• Strong understanding of software development fundamentals
• Strong communication skills in both spoken and written English

Nice-to-haves

• Startup experience
• Bachelor's Degree in Computer Engineering, Computer Science, or equivalent

What you will work on

• Ensure the smooth operation of integration frameworks
• Analyze logs and troubleshoot issues with strong problem-solving skills
• Review design components and document performance insights and improvements
• Monitor system performance and optimize for efficiency
• Ensure compliance through accurate documentation
• Collaborate with engineering, customer support, and other teams to enhance customer satisfaction