IT Service Management Project Manager

IT Service Management Project Manager

Location: Stockholm, Swede

nAssignment Length: Initial 6-month contract (potential for extension

)Assignment Type: Residentia

lWork Schedule: 8 hours per day, 5 days per week (Hybrid – 3 days on-site, 2 days remote

)
We are recruiting for an experienced IT Service Management Project Manager to support a leading multinational power and energy company in Stockholm. This role offers an exciting opportunity to drive improvements in IT service management, governance, and operational efficiency within a large-scale organisatio

n.
Key Responsibilit

• iesConduct a thorough analysis of existing IT processes and systems to identify areas for improvement and recommend actionable solutio
• ns.Engage and manage stakeholders at all levels to create alignment on IT service management strategies and framewor
• ks.Benchmark and develop recommendations on IT service management best practices to enhance service delivery and operational efficien
• cy.Design and implement IT operating models that align with business objectives and improve organisational performan
• ce.Lead change management initiatives, including defining KPIs, timelines, and expected outcom

es.
Mandatory Qualifications & Sk

• illsExtensive knowledge of IT Service Management and frameworks such as I
• TIL.Proven experience in developing and implementing IT operating mod
• els.Strong understanding of IT governance policies and best practi
• ces.Demonstrated ability to work within large, complex organisati
• ons.Excellent analytical, problem-solving, and communication ski
• lls.Successful track record in change management for IT processes and ways of work
• ing.Fluent in English (both written and spok

en).
Preferred Qualifica

• tionsAdvanced degree in IT or a related f
• ield.Professional certifications such as ITIL, PMP (or simi
• lar).Experience in management consulting within top-tier consulting f
• irms.Knowledge of emerging technologies and trends in IT service manage

ment.
This role is ideal for a results-driven IT Service Management expert who thrives in complex environments and is passionate about optimising IT operations. If you're ready to take on a high-impact role within a dynamic global organisation, we want to hear fro