.Net Support Engineer

Company Description

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.

By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.

From prototype to real-world impact - be part of a global shift by doing work that matters.

Job Description

Applications Management involves overseeing the lifecycle of software applications, including deployment, monitoring, maintenance, and optimization to ensure they meet business requirements and deliver value effectively.

You will be part of a newly formed team that is offering support for one of our European clients. This includes performing incident management activities, change management activities, continuous improvement activities, while also being open to do standby/on-call activities during weekends/public holidays.

Qualifications

Minimum of 3 years of experience in .NET development and support
Proficiency in C# and ASP.NET (Web Forms and MVC), with knowledge of .NET Core and .NET 5+ frameworks
Strong knowledge of front-end technologies including jQuery, Bootstrap, and HTML5, as well as modern JavaScript frameworks such as Angular or React
Experience with Object-Relational Mapping frameworks (e.g., NHibernate, Entity Framework)
Familiarity with logging tools (e.g., Log4net, NLOG, Elmah) and advanced debugging techniques
Experience with unit testing and mocking frameworks, including NUnit and Moq
Knowledge of reporting tools, particularly SSRS, and experience with data visualisation libraries
Understanding of web services (SOAP and RESTful APIs) and microservices architecture
Strong experience with SQL Server and database management, including performance tuning and query optimisation
Proficiency in version control systems (preferably Git) and branching strategies
Knowledge of CI/CD pipelines and Azure DevOps, including experience with automated testing and deployment
Experience with application monitoring, performance optimisation, and troubleshooting in production environments
Strong problem-solving skills with the ability to analyse complex issues and develop effective solutions
Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical stakeholders
Ability to work effectively in a team environment and handle on-call responsibilities
Experience with Agile methodologies and ITIL practices
Knowledge of cloud platforms, particularly Microsoft Azure, and experience with cloud-based application support
Commitment to continuous learning and staying updated with the latest .NET technologies and best practices

Additional Information

Discover some of the global benefits that empower our people to become the best version of themselves:

Finance:
Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;
Career Development:
Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
Learning Opportunities:
Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
Work-Life Balance:
Hybrid work and flexible working hours, employee assistance programme;
Health:
Global internal wellbeing programme, access to wellbeing apps;
Community:
Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.

Our diversity makes us stronger - it drives meaningful change and enables us to build innovative technology solutions. We are committed to creating an inclusive community where all of us, regardless of background, identity, or personal characteristics, feels valued, respected, and free from discrimination. As an equal opportunity employer, we welcome applications from all individuals and base hiring decisions on merit, skills, qualifications, and potential.

.Net Support Engineer

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