Junior Supervisor I

Job Description

Manages the first line staff within Deli section to meet short- and medium-term department objectives. To provide Supervisory support and oversee operations of the assigned When needed this position would have to oversee operations of other sections when section manager or supervisor is on leave. The job involves also training and orientation of staff and ensuring compliance with the policy and health and safety guidelines of the store. Performs many functions as well in achieving productivity.
Develop good relationship with senior and mid-level management of suppliers for cost negotiations and on time delivery of items.
Mentor, coach and conduct training of new stockers in the section to ensure team understands the operations of the section. E.g. ordering of products, shelf life, pricing & costing and quality of products sold at the store.
Manages performance, taking corrective action, where required, on poor performers in line with group HR policy
Establishing, assign and managing the duty shifts of stockers at the section and scheduling break periods, work hours, and vacations
Examine product merchandise to ensure that it is correctly priced and displayed.
Direct and supervise stockers engaged in sales, inventory-taking, performing service for customers on catering the required to the customers
Report any product merchandise discrepancies, disposals based on inventory, profit and loss to the department head/section manager
Delegate work activities to 3rd party employees such as cleaning and organizing shelves and displays
Keep records of purchases and sales. Monitor sales activities daily turnover
Ensure that customers receive satisfactory service and quality goods
Resolve problems that arise, such as customer complaints and supply shortages.
Lead and implement of policies, goals, objectives and procedures of the section
Oversee the daily operations in the department.
Ensure safety rules, production and sanitation standards are met.
Resolve and reconcile Purchase Order related issues
Follow-up customer concerns/ complaints and examine discrepancy reports.
Performs other related duties as required.

Skills

Graduate in Degree Retail or Hospitality
Have a strong communication skill
Strong computer skills required with knowledge in MS Word, Excel and GOLD retail system
Language Speaking: (English, French and Basic Arabic).
Minimum of 2 years’ experience in retail or hospitality in supervising role
Ability to delegate, supervise and evaluate workings of subordinates
Must be able to interact with all levels of management

Junior Supervisor I

Key Skills

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