Change Manager

We are seeking an experienced Change Manager (Independent/freelance) consultant to define and implement a global change management strategy aligned with business priorities (in the context of SAP digital transformation). The ideal candidate will monitor change adoption, support key stakeholders, and ensure a structured and effective approach to transformation across the organization. This role requires strong leadership, communication, and stakeholder management skills to drive successful change adoption.

Key Responsibilities:

• Define the global change management strategy and ensure its alignment with business priorities.
• Monitor change adoption by gathering feedback and assessing organizational readiness.
• Establish a structured change management framework with standardized tools, methodologies, and best practices.
• Support and supervise Change Managers, ensuring consistent application of the change strategy.
• Ensure sponsor engagement in change management efforts.
• Develop and coordinate internal communication strategies in collaboration with HR and communication teams.
• Align change management activities with HR for training, user support, and role evolution.
• Apply change management practices within project teams to improve collaboration and minimize resistance.

Execution of Change Management Activities:

• Change Plan & Impact Analysis: Identify impacted stakeholders, assess risks, and define mitigation strategies.
• Stakeholder Engagement & Communications: Develop and execute communication strategies to ensure stakeholder alignment.
• Training Execution & Support: Design training programs and ensure employees acquire necessary skills for adoption.
• Change Readiness & Adoption Monitoring: Track user engagement, assess organizational readiness, and implement corrective actions as needed.

Collaboration & Alignment:

• Work closely with Business Process Owners (BPOs) and Key Users to ensure understanding and adoption of transformation, using the ADKAR methodology.
• Partner with HR and Communication teams to align and execute training and communication strategies.
• Apply change management principles within project teams to enhance collaboration and alignment.

Required Skills & Qualifications:

• Proven experience in change management and organizational transformation (prior experience in SAP transformation will be considered an asset).
• Strong understanding of change management frameworks (e.g., ADKAR, Prosci).
• Excellent stakeholder management and communication skills.
• Experience in developing and implementing training and communication strategies.
• Ability to monitor change adoption and organizational readiness.
• Strong problem-solving and conflict resolution skills.
• Experience working in large-scale transformation projects.
• Fluency in French and English.

This role is ideal for a consultant with strong expertise in change management and organizational transformation, capable of ensuring successful stakeholder engagement and change adoption.

This is a role for an Independent/freelance consultant. Start date is April 2025. Initial contract for 6 months with extensions following after. Presence on clients site in Liege will be required 3 or 4 days/week.