Senior Software Engineer - Spend Fraud & Disputes (Relocation Supported)

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.

Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.

For everyone, everywhere.

Job Description

More about our mission and what we offer.

About Spend Fraud & Disputes

Our mission is to provide a safe, friction-right and eventually free way to spend anywhere in the world:

• We keep Wise card customers' money safe by preventing fraudulent activity
• We provide a convenient way for Wise card customers to resolve merchant disputes
• We ensure that the Wise card remains a sustainable product
  
  

What you'll do

• Contribute to our powerful risk assessment engine, processing millions of transactions every day, working closely with our Fraud Prevention team
• Integrate with Visa and Mastercard systems to automatically handle chargebacks
• Enhance the customer journey by building clear and delightful experiences in the Wise App
• Collaborate with Operations to build efficient tooling for case handling
  
  

Qualifications

About you

• You have solid Java 11+ knowledge, experience with Spring framework and microservice best practices, including synchronous and asynchronous communication methods (e.g. REST, gRPC, Kafka)
• Experience working with relational and non-relational databases, query optimisation and designing schemas
• A strong product mindset and passion for customer experience, you prioritise work with the customers in mind and make data-driven decisions to fix customer pain-points
• Great communication skills and the ability to articulate complex, technical concepts to non-technical audience
• You enjoy writing clean and testable code
  
  

Additional Information

Compensation

What we offer:

• Salary range between €66,000 and €80,400, plus annual RSU grants
  
  

Time off

• Holidays: 28 days of annual leave, plus any public holidays that fall on a working day. We top these days off with enhanced holidays to make sure you get a total of 33 days off annually.
• Parental leave: In addition to Wise’s global parental leave, Wisers are also entitled to statutory parental leave.
• Sick leave: You can take up to 5 days fully paid sick days per calendar year without having to go to a doctor. Sick leave with a doctor's note will be compensated according to the local legislation. We maintain your salary for the first 3 days (usually unpaid)- after that you’ll receive 70% of your average salary.
  
  

Health and wellbeing

• Health and wellbeing allowance: You’ll receive 400€ credit per year and you can choose whether you want to use that towards a gym membership with a discounted rate, Stebby allowance, private health insurance or online doctor.
• You'll also get personal accident and trauma cover insurance on top of the health and wellbeing allowance at no extra cost to you.
• Health checks: In addition to your mandatory health check, we provide a D-vitamin test and regular flu vaccines.
• Eyewear compensation: You can apply for glasses or contact lens compensation up to 50€.
  
  

The office

• Dogs: We’re a dog friendly company. You’re welcome to bring your well behaved friends to the office.
• Sauna and terrace: We have an in-office sauna and a terrace you can use to relax and hang out with your team.
  
  

Interested? Read more about the application process.

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.