Junior Product Owner

What you’ll be doing…

Verizon Connect provides GPS-enabled fleet management and tracking products that help businesses reduce fleet costs, increase productivity and improve customer satisfaction.

Our best-in-class solutions deliver a comprehensive set of capabilities including real time mapping, detailed activity reports, email alerts and more – all delivered through an easy-to-use web based interface.

We have an immediate need for a Product Owner to develop valuable additions to our growing suite of products.

This is a highly impactful role within the Verizon Connect Product Team. You will be responsible for clearly defining the requirements by working and driving cross-functional teams to define and ensure the success of our Fleet Management products. You will need to be self-directed and collaborative & cultivate relationships with teams & partners.

• Defining product requirements – writing and prioritizing use cases.

• Collaborating within your cross-functional team to produce market driving user experiences that are creative and easy-to-use which solve customer needs and market problems.

• Writing Agile-based epics/stories that conform to best practices including acceptance criteria, positive and negative paths, etc.

• Managing product backlog, prioritising feature development, support execution plans and ensure the developed product is quality assured following the roadmap.

• Partnering with Product Managers, Development Teams, UX teams, and other stakeholders to understand customer requirements and needs and envision new product solutions.

• Incorporating feedback & input from customers, partners and teams on product requirements.

• Working with stakeholders to plan work for Development and QA and field engineering and deployments.

• Ensuring products and releases are launched correctly and on schedule. Gathering customer feedback, run advisory sessions, UAT sessions and measure/manage NPS post launch.

• Analysing data to understand product performance/uptime/usage post launch.

• Root cause product issues and managing customer expectations.

• Providing support to Implementation, Customer & Application Support teams .

• Partnering on product documentation during the Go-to-Market process for new features.

• Operating in a highly matrixed, globally distributed organization.

• Managing multiple priorities in a fast-paced and changing environment.

• Clearly & effectively communicating the roadmaps, product plans, project status updates and timelines to internal stakeholder teams to ensure alignment and cross-group readiness.

• Assisting with other Product Management responsibilities as needed

What we’re looking for...

You’ll need to have:

• Bachelor’s degree or relevant work experience.

• Experience as a Product Owner/Business Analyst/Technical Project Manager in a technical environment.

• Experience operating in an Agile & Lean/Kanban product dev environment, interacting with both hardware and software development processes.

Even better if you have...

• Knowledge in managing and building consumer electronic hardware/devices.

• Experience in creating superior user experiences for Mobile & Web-based products.

• Experience working with OEMs (Original Equipment Manufacturers) or working in an SOA environment (Service-oriented architecture).

• Understanding of Telematics.

• API (Application programming interface) or microservice specification knowledge.

• Experience performing data queries in databases, validating data quality or working with SQL, JSON and/or XML

• Basic understanding of modern software development technologies and languages

• Experience working in Wiki & JIRA

• Hold an advanced engineering degree (EE, CS, ME, similar) w/high technical aptitude or extensive practical experience working with IoT solutions.

• Excellent interpersonal, communication, presentation, and writing skills.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.