Microsoft 365 Operations Specialist

Come work at the heart of change

Accenture is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology, and Operations services—all powered by the world's largest network of Advanced Technology and Intelligent Operations centers.

We are seeking a skilled and experienced Microsoft 365 Operations Specialist to join our team. As a Microsoft 365 Operations Specialist, you will be responsible for managing and optimizing Microsoft 365 solutions and tools. Your hands-on experience with various Microsoft 365 components, including but not limited to SharePoint Online, Teams, Exchange Online, and OneDrive, will be vital in ensuring the smooth operation of our organization's Microsoft 365 environment.

Benefits:

Competitive salary 2500 - 4600 EUR gross

Flexible vacation + health & travel insurance + relocation

Work from home, flexible working hours

You will be working on international projects/teams with the world’s biggest companies 

Skills development and training opportunities, company-paid certifications

Opportunities to advance career

An open-minded and inclusive company culture

Learn the latest technologies (Cloud, Kubernetes, Process Automation and others provided by DevOps), applying your knowledge in project work 

Key responsibilities:

Administer and maintain Microsoft 365 solutions, including SharePoint Online, Teams, Exchange Online, and OneDrive.

Support and maintain Azure AD

Manage user provisioning, permissions, and access controls within the Microsoft 365 environment

Monitor and troubleshoot Microsoft 365 services, resolving incidents and ensuring high availability

Collaborate with cross-functional teams to implement and enhance Microsoft 365 solutions

Perform regular security assessments and implement necessary measures to protect data and maintain compliance

Develop and maintain documentation of Microsoft 365 configurations, policies, and procedures

Provide end-user support and training on Microsoft 365 applications and features

Stay up to date with Microsoft 365 updates, releases, and best practices

Required qualifications:

Proven experience as a Microsoft 365 Operations Specialist or a similar role

Strong hands-on experience with Microsoft 365 solutions and tools, including SharePoint Online, Teams, Exchange Online, and OneDrive

In-depth knowledge of Microsoft 365 administration, user management, and security practices

Proficiency in troubleshooting and resolving Microsoft 365 service-related issues

Familiarity with PowerShell scripting for automation and customization

Proving support and maintenance for Windows servers

Knowledge and ability to work with Azure AD

Solid understanding of data protection, compliance, and governance within the Microsoft 365 environment

Excellent communication and interpersonal skills

Ability to work independently and collaboratively in a team-oriented environment.

Strong problem-solving and analytical thinking abilities

Relevant certifications, such as Microsoft 365 Certified: Fundamentals, Microsoft 365 Certified: Modern Desktop Administrator, or Microsoft 365 Certified: Security Administrator Associate, are desirable

Fluency in English, both written and spoken

Goal-oriented, responsible, and eager to learn

EU citizenship (due to project)

Desired qualifications:

Bachelor’s degree in Computer Science or Software Engineering

4+ years systems engineering experience