Business Process Engineer

About Commercial Bank

Commercial Bank , Founded in 1975 and headquartered in Doha , plays a vital role in Qatar’s economic development through offering a range of personal, business, government, international and investment services.

At Commercial Bank of Qatar, we believe in empowering our employees, providing them with opportunities for growth and professional development.

By Joining us , you’ll be part of workplace culture that fosters innovation, supports work-life balance, and encourages you to reach your full potential.

Join us in shaping the future of banking!

Job Summary & Responsibilities

We are looking for Business Process Engineer who will support on the following:

• Optimize business processes via re-engineering, automation and improved customer experience.
• Focus on STP with the aim to reduce TAT, reduce risk, reduce hand-offs, increase quality and eliminate re-work.
• Define and measure KPIs and KRIs.
• Process governance: standards, policies, procedures, SLAs.
• Work with organizational program to assist with business impact analysis.
• Optimize process design and work with the Business’ process SMEs in defining end-to-end business processes.
• Assist in designing and developing a fit-for-purpose process framework for CB.
• Support and maintain a centralized and re-usable process repository.
• Organizational change management, process awareness and communication.
  
  

Qualifications & Experience

Minimum Qualifications:

• Bachelor's degree in science, IT, Engineering, Mathematics, Commerce or a related field
  
  

Minimum Experience

• Risk management & Analytical thinking
• MS Office experience
• Good communication skills
• Problem solving skills & Attention to detail
  
  

Who We Are Looking For

• Candidates interested in shaping their career in Business Process Management and improving bank processes.
• Quick learners with a logical and innovative mindset.
• Individuals who have contributed to process improvement in their current department or collaborated with EPMO on project.
• Strong analytical and problem-solving skills with a keen eye for identifying inefficiencies.
• Self-motivated individuals with a passion for continuous learning and professional growth in process excellence.
  
  

Why commercial Bank?

• Best Digital Bank in the Middle East 2024 by World Finance and Best Mobile Banking App in the Middle East 2024 by Global Finance.
• An Innovation-Driven, Digital-First Environment where employees work with the latest tools and technologies to redefine banking
• Opportunities for Global Partnerships & International Exposure, connecting employees with global networks and perspectives.
• A focus on Employee Well-being & Work-Life Balance, ensuring a healthy and supportive environment for all team members
• Competitive Compensation & Benefits that ensure our employees are rewarded for their dedication and performance
• A strong Commitment to Diversity, Equity & Inclusion, fostering a culture that values every individual’s unique perspective
  
  

At Commercial Bank, we don’t just offer careers, We shape futures by pioneering digital transformation in Qatar’s banking sector, blending digital-first approach to redefine banking through innovative solutions.

Disclaimer

We appreciate your interest in joining CBQ! Please note that only selected candidates will be contacted for further steps in the hiring process. This job posting is for informational purposes only, and CBQ reserves the right to modify, withdraw, or close it at any time without notice.