E-COMMERCE BUSINESS DEVELOPMENT PROJECT MANAGER

Position Summary

Samsung Electronics Baltics is one of 16 Samsung Electronics Sales subsidiaries in Europe. There are 180 employees located across all 3 Baltic countries with the central office based in Riga, Latvia.

Samsung being one of the market leaders and innovators in IT & Mobile industry, is transforming the world of smartphones, tablets, smart accessories.

We are looking for a capable and knowledgeable team member to join our DTC Team as E-commerce Project manager (2500-3000 EUR gross + Quarterly bonus (up to 5250-6300 EUR gross))

Role And Responsibilities

• Implementing and managing A-Z e-commerce projects and services including delivery, payment methods, web design, UX/PX, shipping, monitoring, B2B/B2C services, CRM, and integration with third parties.
• Analyzing, planning, implementing, executing, and maintaining CX, PX, loyalty, and additional value services for e-commerce.
• Collaborating with sales managers, marketing teams, analytics teams, and developers to monitor project performance, schedule A/B testing, and ensure high-quality solutions.
• Managing implemented projects' marketing operations, NPS impact, and analyzing user behavior metrics
• Leveraging AI-driven analytics and automation tools to enhance personalization, user behavior insights, conversion rate optimization, customer support (chatbots), dynamic pricing, and demand forecasting.
  
  
  

Skills And Qualifications

• Proficiency in both, written and spoken, English
• 2+ years of experience in e-commerce project management, working on campaigns from briefing to delivery, with a comprehensive understanding of e-commerce processes, execution, and architecture
• 5+ years of experience in business development, with a strong track record of driving growth and strategic initiatives
• Understanding of web technologies, such as HTML, CSS, JavaScript and others
• Ability to work under pressure, change direction when required and work on a range of projects at the same time
• Bachelors degree (in information management, Statistics, Business Administration or related fields)
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