Microsoft Specialist

Requirements

• University degree in IT or relevant discipline, combined with minimum 15 years of relevant working experience in IT;
• Minimum 15 years of experience in project and/or service management in the IT field;
• Minimum 5 years’ experience in the field of collaboration and productivity within a large organization;
• Experience with document collaboration platforms and solutions based on Microsoft’s Online services and related technologies;
• Experience in designing, rolling out and overseeing each component of the ecosystem in Microsoft 365;
• Experience in managing service delivery for collaboration platforms (M365 etc.);
• Experience with monitoring ticket queues, SLAs, and service quality
• Experience with defining and enforcing collaboration platform governance (naming conventions, access control, data classification);
• Experience in executing horizontal projects in large-scale organizations;
• Experience in sensitive data storage in Microsoft cloud environments;
• At least one version of Project Management certification and at least one certification in Service Management is required for the role;
• Excellent command of the English and French language.

Thank you very much!