Business Program Manager

Our Support and Service Team in Riga is looking for an experienced and results-driven Business Program Manager to join our dynamic team. This role requires strong project management skills, strategic thinking, and the ability to work cross-functionally across teams to achieve company goals.

Key Responsibilities:

Program & Project Management:

• Drive execution of strategic programs and cross-functional projects.
• Ensure alignment between stakeholders, timelines, and business objectives.
• Identify risks and dependencies, proactively solving roadblocks.

Process Optimization & Efficiency:

• Analyze and improve workflows, reducing inefficiencies.
• Implement automation where possible to enhance productivity.
• Establish best practices and frameworks for continuous improvement.

Stakeholder Collaboration & Communication:

• Act as a bridge between different teams, ensuring alignment.
• Facilitate communication across technical and non-technical teams.
• Provide visibility into project progress, risks, and impact.

Metrics & KPI Management:

• Define, track, and report on key performance indicators (KPIs).
• Use data to drive decision-making and measure program success.
• Ensure transparency and accountability in achieving goals.

Business Program Manager (BPM):

• Lead company-wide cross-functional initiatives across all departments, including Sales, Marketing, Account Management, Development, Products, HR, Legal, and external partners.
• Ensure smooth implementation of corporate programs, compliance processes, and operational frameworks.
• Drive change management and process standardization across departments.
• Coordinate and manage both internal and external projects, ensuring alignment with organizational goals and objectives.
• Facilitate collaboration and communication between teams to drive success across all areas of the business.

Qualifications & Requirements :

• Experience: 5+ years in program/project management, business operations, or engineering management.
• Skills: Strong communication, stakeholder management, and problem-solving skills.
• Tools: Experience with project management tools (JIRA, Asana, MPP, etc.).
• Mindset: Proactive, data-driven, and process-oriented.
• Bonus: Experience in the tech, gaming, or online casino industry (preferred but not mandatory).

We offer:

• Salary: negotiable depending on your experience.
• Full-time work in the Centre of Riga;
• Paid parking space;
• Compensation for sports;
• Medical insurance;
• Corporate events for employees;
• A team of top-level professional colleagues;
• A chance to grow and develop professionally in your main role.