Business Analyst

About the company:

Volkswagen Doğuş Finans (vdf), established in 1999 as a joint venture between Volkswagen Financial Services A.G. (51%) and Doğuş Group (49%), specializes in providing financing solutions for Volkswagen Group brands, including Volkswagen Passenger Car, Volkswagen Commercial Vehicle, Audi, SEAT, ŠKODA, Porsche, Bentley, Lamborghini, Scania, and MAN. Additionally, vdf offers financing options for second-hand vehicles under DOD, Doğuş Group’s used vehicle brand and business, engaged in buying, selling and trade ins. Offering a comprehensive range of vehicle loans, insurance products and services through a single payment plan, vdf streamlines the process as a one-stop shop for customers. With its long years of expertise in vehicle financing, vdf creates new and special financial solutions tailored to customer needs and enables them to drive away in their dream vehicles directly from authorized dealers. vdf distinguishes itself in the sector with its simplified procedures, customer-centric approach, competitive interest rates and flexible payment plans.

At vdf, we prioritize our customers’ needs and expectations, offering high value-added products, fostering loyalty and building long-term relationships. We maintain a motivated and high-performing workforce, striving to achieve excellence through collaborative and supportive work environments. Our goal is to add value both within our areas of responsibility and also to the broader business landscape.

Careers at vdf:

At vdf, our core values are “Trust,” “Courage” and “Customer Orientation”.

We aim to attract talented individuals who will add value to our company and grow into future leadership roles through succession plans. We seek candidates who are well-educated, open to change, dynamic, committed to continuous self-improvement, team players and aligned with our values.

We believe that providing our employees with diverse career opportunities that allow them to realize their full potential will encourage internal development and motivation. We are dedicated to the ongoing development and support of our human resource, preparing them to meet the evolving needs of our company and to take on future roles within the organization.

“We are ethical.”, “We hire people who act with integrity." “We work transparently and objectively."

vdf is looking for a "Business Analyst" that you may find the details below:

Responsibilities:

• Define configuration specifications and business analysis requirements
• Perform quality assurance
• Define reporting and alerting requirements
• Own and develop relationship with partners, working with them to optimize and enhance integration
• Help design, document and maintain system processes
• Report on common sources of technical issues or questions and make recommendations
• Perform system testing, user acceptance testing, performance testing
• Work with the application development team and/or client to resolve any issues that arise in the testing process

Qualifications:

• Min 2 years of work experience in Finance & Factoring & Insurance sector
• Previous experience in Business / Systems Analysis
• Bachelor’s degree in Management Information Systems (MIS), Software Engineering, Computer Engineering, Mathematics, Statistics, or related field.
• Advanced English
• Good knowledge of business analysis processes and methodologies
• Basic experience in UML modeling language.
• High proficiency in relational databases like Oracle, PostgreSQL, MSSQL
• Hands-on experience in Postman and/or SoapUI
• Hands on experience in analysis techniques such as; use case modeling, data analysis, process analysis, prioritization, requirement management, risk assessment, stakeholder analysis, responsibility analysis, and interface analysis
• Understanding of XML/SOAP, web services, workflow modeling, web application modelling
• Knowledge of Microsoft based technologies
• Knowledge of basic SQL queries and SAP BO
• Understanding of data and good command of MS Excel
• Basic knowledge in generating process documentation

Soft Skills:

• Strong process oriented person with excellent execution skills and operational focus
• Strong analytical and problem solving skills
• Good written and verbal communication
• Good process knowledge
• Demonstrated skill and passion for operational excellence
• Design and enhance business processes to meet challenges from digitalization, operational efficiency, and regulatory compliance