Digital Transformation Project Manager (H/F)

Transformation Office team at Digital Europe is responsible for internal digital community upskilling and provides a very large range of blended solutions through its Digital Academy: from regular acculturation webinars for all, to one-to-one expert sessions, including training days for communities of practice. By design, the team is a facilitator: team rituals and ways of working are transformation enablers we seriously consider and animate. On top, we do organize, coordinate and animate innovation tours and a yearly internal event aimed at empowering the whole digital community at Chanel Europe.

What Impact You Create At Chanel

As a Digital Transformation Project Manager, you will manage the Digital Academy learning contents as a product, coordinate all the projects lead by Transformation Office at Digital Europe. 

Digital Execution

• Blended Learning: Oversee the deployment of training programs combining e-learning, training days, and mentoring. Manage timelines, validate content, organize live & online sessions, and collaborate with partners. 
  
  
  

(KPI: participant satisfaction, number of trainings completed and associated hours) 

• Digital Europe Newsletter: Train and guide an intern to produce an engaging and impactful newsletter for a wide internal audience. 
  
  
  

(KPI: open rate, click-through rate, audience reach) 

• Digital Tools: Leverage key platforms like Monday.com, Salesforce Marketing Cloud, PlayPlay, Klaxoon, and Microsoft 365 Suite. 
  
  
  

Digital Advisory 

• Digital Series Webinars: Organize and host inspiring sessions, select speakers, manage replay distribution, and enhance participant experience. 
  
  
  

(KPI: number of participants, satisfaction) 

• Internal Events: Drive the Digital Summit and key gatherings: coordinate workshops, brief speakers, manage registrations, and oversee logistics. 
  
  
  

(KPI: participation rate, perceived content quality, event NPS) 

• Community Engagement: Promote our digital initiatives and foster adoption within local and regional teams.
  
  
  

(KPI: digital tools and practices adoption rate) 

Digital Innovation 

• Trends & Best Practices: Share insights and support the adoption of new tools and approaches. 
• Team Rituals: Facilitate team meetings and contribute to an engaging team culture. 
• Academic Partnerships: Run and develop programs between Digital Europe and a Master’s program, ensuring smooth coordination with academic teams. 
  
  
  

What You Will Bring

Hard skills

• Project Management (task tracking, team coordination, meeting deadlines) 
• Collaborative Tools (Monday.com, Klaxoon, Microsoft 365, Notion, Trello…) 
• Content Production & Communication (e-learning contents, NL, webinar facilitation) 
• Digital Learning Experience (e-learning, blended learning, instructional design) 
• Data-Driven Mindset (KPIs tracking, reporting, performance analysis) 
• Fluent English and French (frequent interactions with international stakeholders)   
  
  
  

Soft Skills 

• Hands-on & Autonomous (ability to take ownership of a project from start to finish) 
• Excellent Communication (engaging oral, impactful writing, stakeholder management) 
• Multitasking & Time Management (handling multiple projects efficiently) 
• Analytical & Results-Driven (tracking KPIs, continuous improvement) 
• Proactive & Innovative (forward-thinking, eager to explore digital trends) 
• Team Player & Leadership (cross-functional collaboration, inspiring others) 
  
  
  

This job is to be filled as a 8 months-fixed-term contract starting as soon as possible.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.