Site Reliability Engineer (SRE)

Meet myZoi

myZoi is changing lives for the better for those who deserve it the most. We are an exciting fintech start-up aiming to promote financial inclusion globally. Our vision is to provide a level playing field to the unbanked and the underbanked in accessing essential financial services in an affordable, convenient, and transparent fashion. We are looking for smart, ambitious, and purpose-driven individuals to join us in this journey.

Site Reliability Engineer (SRE)

About the Role

We're looking for a talented Site Reliability Engineer to join myZoi and help ensure our cloud-native, regulated fintech application maintains excellent reliability, performance, and security. In this role, you'll bridge the gap between development and operations, implementing robust automation, monitoring, and incident response processes that support our mission of financial inclusion.

Key Responsibilities

• Design, implement, and maintain infrastructure as code for our cloud-native platform
  
• Create and optimize CI/CD pipelines for reliable, consistent deployments
  
• Implement comprehensive monitoring and alerting systems to ensure platform health
  
• Drive incident management processes and conduct thorough postmortems
  
• Collaborate with development teams to improve application reliability and performance
  
• Establish SLOs/SLIs and track reliability metrics
  
• Work on Continuous Improvement TechOps processes and rituals
  
• Implement security best practices and ensure compliance with financial regulations
  
• Automate routine operational tasks to improve efficiency and reduce human error
  
• Contribute to capacity planning and cost optimization efforts
  
• Configure and maintain our Datadog observability stack across AWS environments
  
• Design and implement custom metrics, dashboards, and alerts in Datadog to provide visibility into system health
  
• Establish effective log management and analysis workflows to support troubleshooting
  

Required Skills & Experience

• 5+ years of experience in SRE, DevOps, or platform engineering roles
  
• Strong knowledge of cloud platforms (AWS) and containerization technologies
  
• Knowledge os AWS Networking, VPCs, Peering, Security Groups, MPLS, VPN
  
• Experience with infrastructure as code tools (Terraform, CloudFormation, or equivalent)
  
• Proficiency in at least one programming/scripting language (Python, Go, or TypeScript preferred)
  
• Experience implementing and maintaining CI/CD pipelines, ArgoCD, Github, Jenkins
  
• Strong understanding of monitoring tools and observability practices
  
• Hands-on experience with Datadog for infrastructure monitoring, APM, and log management
  
• Knowledge of security principles for cloud-native applications
  
• Experience with container orchestration systems (Kubernetes)
  
• Background in incident management and problem resolution
  
• Experience with AWS CloudWatch metrics and integration with third-party observability platforms
  

Preferred Qualifications

• Experience working with fintech or other regulated applications
  
• Knowledge of financial compliance requirements (e.g., PCI DSS, CISv8)
  
• Experience implementing Zero Trust security models
  
• Familiarity with service mesh technologies
  
• Background in performance optimization and capacity planning
  
• Experience with chaos engineering principles
  
• Advanced Datadog skills, including creating custom agents and integrations
  
• Experience implementing distributed tracing across microservices
  
• Experience with Jira
  

What We Offer

• Opportunity to make a global impact by improving financial access for underserved populations
  
• Collaborative, inclusive work environment that values diverse perspectives
  
• Competitive compensation and benefits package
  
• Professional growth and development opportunities
  
• Flexible work arrangements
  

At myZoi we strive to create both a product and a team that embraces equality, inclusion, diversity and freedom. We want people who can be themselves and bring their own brand of value to the team. Come and join us!