Network Support Engineer

Location: Scottsdale, AZ (3 days onsite, 2 remote)

Job Type: 6-Month Contract (Potential for Full-Time Conversion)

Job Overview: Our client is seeking a Network Support Engineer with Cisco Meraki experience to assist in managing and optimizing our network infrastructure. The ideal candidate will have a strong foundational understanding of networking principles and endpoint management, with the ability to troubleshoot, support, and enhance network performance.

Key Responsibilities:

• Support and maintain Cisco Meraki network infrastructure, including firewalls, switches, and wireless access points.
• Assist in network closet reorganization and transition from end-of-life equipment.
• Troubleshoot network connectivity issues and provide technical support to end-users.
• Manage endpoint security and access control.
• Collaborate with internal teams to ensure network stability and scalability.
• Work on security-related tasks and ensure confidentiality of company data.
• Support network documentation and assist in process improvements.
• Participate in ongoing projects to improve network infrastructure.

Required Qualifications:

• Entry to mid-level networking experience.
• Hands-on experience with Cisco Meraki products.
• Strong knowledge of firewalls, switches, and endpoint management.
• Ability to work in a hybrid environment (3 days onsite, 2 remote).
• Strong troubleshooting and problem-solving skills.
• Excellent communication and teamwork abilities.
• Emotional intelligence and discretion when handling confidential information.

Preferred Qualifications:

• Cisco certifications (CCNA or equivalent) are a plus.
• Familiarity with network security best practices.
• Experience working in a small IT team with a broad range of responsibilities.
• Prior experience with server setup and management is a bonus.