SOC Support

Job Summary

SOC Manager

Responsibilities

24/7/365 analysis and response for Security Events.

Provide security event monitoring analysis triage incident alerting and reporting using Security console / Monitoring tool.

Fine-tune of false-positive alerts & update false positive knowledge database.

Creating monitoring trends baselines.

Monitor Security Events from IDS/IPS firewall windows Linux etc.

Working on Phishing/spam emails.

Develop and maintain response playbooks with input from MSK Information Security office.

Conduct initial triage and pre-approved/determined remediation or escalation (as appropriate) for various incident. types including denial of service hacking malware phishing unauthorized access etc.

Identify gaps in existing monitoring/alerting and work with MSK Information Security office to address the same.

Develop additional alerts/correlations as needed to better respond to emerging threats.

Implement automation as needed to help streamline response.

Track and report on metrics for incident response activities.

Manage investigate and respond to alerts from SIEM environment.

Assist in integrating new log sources in the SIEM tool.

Assist in setting up additional SIEM alert rules and finetuning.

Inform on monitoring and reporting leading practices and develop use cases on how to use SIEM technologies.

Identify security events and work with IT security and business groups per the incident management and escalation processes in ITSM tool.

Perform System Health & Performance of SIEM solution.

Monitoring of ServiceNow ticket queues and associated/MSK mailboxes.

Weekly reports for adherence to established SLAs.

Configuration changes or minor upgrades through documented SOPs and mutually agreed under L1 scope of work.

Representation in daily Ready for Business (RFB) Change Approval Board (CAB) and Major Incident meetings.

Certifications Required

Cyber security