Operational Business Analyst (with PowerBI)

Job Description

Are you ready to turn data into actionable insights for process improvements?

We’re looking for a driven and analytical Operational Business Analyst to join our team and support our continuous growth. This role focuses on analyzing data and presenting these insights to the business in a way that drives process improvements, enhances efficiency, and ensures superior service. If you have a passion for data analysis, process optimization, and collaborating across teams to enhance logistics and supply chain processes, we want to hear from you!

How You Will Contribute

• Reporting & Performance Monitoring: Develop, manage, and deliver both internal and external reporting, including SLA performance, KPI tracking, quality metrics, and efficiency controls. You'll ensure that monthly and quarterly business reviews support our goal of achieving "Best in Class" performance across all operational activities.
• Data Translation & Visualization: Translate complex business requirements into clear and actionable insights using Business Intelligence tools. Create intuitive and interactive reports, dashboards, and data visualizations that drive decision-making and performance improvement.
• Operational Data Validation & Analysis: Validate operational data to establish performance benchmarks, conduct variance and discrepancy analyses, and uncover opportunities for improving operational efficiencies.
• Stakeholder Interaction & Communication: Collaborate with both technical and non-technical stakeholders to present analytical findings. You will explain complex data-driven problems, methodologies, results, and actionable recommendations to influence decision-making at all levels of the organization.
• Process Improvement Leadership: Lead or participate in cross-functional process improvement projects, applying data analytics and BI tools to streamline operations, reduce manual processes, and increase productivity for both internal teams and regional support (e.g., EMEA).
• Cross-Departmental Collaboration: Work seamlessly across departments to optimize logistics and supply chain processes, ensuring smooth communication and cooperation.
• Risk Identification & Mitigation: Proactively identify risks within the supply chain and develop data-driven strategies to mitigate potential disruptions, ensuring operational stability and continuity.
  
  

Your Key Qualifications

• Experience: At least 2-3 years of professional experience in Business Intelligence, Data Analysis, and process improvements, preferably within the logistics or supply chain domain.
• BI Tools Proficiency: Strong knowledge of BI tools, with experience in building dashboards and reports. Proficiency in Qlik Sense/View and PowerBI is highly desirable.
• Excel & Power Query Expertise: Advanced skills in Excel, including Power Query, for data manipulation, analysis, and reporting.
• Analytical & Problem-Solving Skills: A strong ability to analyze data, identify trends, and turn findings into actionable insights that lead to operational improvements.
• Communication Skills: Excellent verbal and written communication skills in English, with the ability to present complex data in a clear and concise manner to diverse audiences.
• Team Player with a Strategic Mindset: Strong collaboration skills, able to engage with both internal teams and external partners to drive improvements across the business.
  
  

Requirements

Already a resident of the Netherlands and live in reasonable proximity to Tilburg.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally; stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

DP World technology is a specialised provider of integrated logistics services to global industries. Located in different countries across Europe, we work for several large Technology customers providing value add services and logistics solutions to consumer as well as retail sales sectors.

Our Technology EMEA centres are located in Tilburg, the Netherlands. Along with Tilburg, we also have facilities in Waalwijk (2), Amsterdam, Maasvlakte and Venray.

About DP World

DP World delivers tailored, progressive and scalable solutions to premier global automotive and technology brands, such as Jaguar Land Rover, Harley Davidson, BMW, Dell, Xerox and Canon. We supply 3PL and 4PL solutions that adapt as quickly as industry and the marketplace evolve. For over 60 years DP World has provided unique and innovative expertise in providing highly integrated, warehousing management, inbound to manufacturing, reverse and repair, export packing, aftermarket services, fulfilment services and transport. Today we have 14,000+ employees working in 100+ locations worldwide who enjoy our supportive culture, dedication to work-life balance, people development and superb career opportunities. For more information, visit www.DP World.com .

Note

Candidates chosen to move forward within the Recruitment Process, may be required to undergo an assessment and/or submit further background information. Any offers of employment may be conditional on completion of required checks and provision of relevant documentation, in accordance with the applicable local legislation.