Product Manager - Digital

• You are passionate about creating market leading digital experiences and drive to deliver exceptional customer outcomes.
• Join us as we build the next evolution of our exciting and market-leading digital channels, all delivered seamlessly through brilliant digital customer experiences.
• New created role due to exciting growth.
  
  

Your Team

Within Retail Banking Services (RBS), the Digital Domain drives the strategy and delivery behind CBA’s market-leading CommBank app and its desktop asset, Netbank. We provide integral services and brilliant experiences to over nine million digitally active customers.

You will report to the Executive Product Manager – Digital 2.0, who will support your performance and development. Your primary objective will be to work with the team members in the Digital 2.0 program, responsible for delivering the best digital customer onboarding, security, and origination experiences in the market.

Your Impact and Contribution

As a Product Manager, you are an experienced professional driven by a desire to execute the vision of delivering exceptional digital experiences to our customers. Drawing from your strong digital delivery experience, you constantly push the boundaries to deliver outcomes that fundamentally shift the customer experience and unlock more value. Your passion for and ability to solve complex problems is key to delivering these high-quality solutions to market.

You have a high tolerance for complexity and ambiguity, coupled with the resilience and tenacity to see things through. You have experience working in a fast-paced, agile environment and use leading practices with an appreciation for the value of continuous delivery and user testing. Here, you’ll collaborate with the best engineers in the country, who emphasize open communication, quality work, and a culture of excellence. Your hard work will pay dividends, allowing you to tap into flexibility, great rewards, and the ability to drive your own career growth, knowing you’ll have our support every step of the way.

See Yourself in Our Team

We are here to build world-class experiences for our customers that go beyond design to improve the financial wellbeing of each user. As someone who naturally balances product strategy and deep thinking with imagination and design, you’re a natural at coming up with great ideas. As a team, we’re constantly striving to be the best in digital, pushing the boundaries to provide an unrivalled, personalized user experience across every product. Our diverse teams are dedicated to learning, sharing knowledge, and continuous improvement. Innovation, passion, and creativity shape our culture.

We’re interested in hearing from a passionate digital product professional with relevant skills and experience including:

• Proactive problem-solving abilities, using data and insights to develop strategies, make decisions, and influence senior stakeholders.
• Strong organizational skills with the ability to work independently in a dynamic, fast-paced environment.
• Demonstrated leadership and management experience in driving digital initiatives.
• Strong understanding of digital origination, access, and onboarding customer journeys.
• Experience managing a product throughout its lifecycle.
• Expertise in creating and driving digital product strategies and roadmaps.
• Proven track record of delivering outcomes in an Agile environment.
• Excellent communication and interpersonal skills.
• Ability to collaborate and influence across diverse stakeholder groups.
• Background in delivering customer facing experiences.
• Preferred experience working on a major migration program.
• Preferred experience using Jira as a work management tool.
  
  

If this sounds like you, apply today!

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

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Advertising End Date: 09/04/2025