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SoftNice

Network Engineer

SoftNice
Poland · Contract · Entry
  • Role Purpose: The role is to proactively and reactively manage the Network and Security devices , act on alarms from our network management systems , act on incidents reported by our customers. Troubleshoot & analyse incidents and changes , make suggestions to fix and implement the solution. Test and deploy software upgrades or security patches. Work as a full member of our international team. We are looking for an experienced Professional who is autonomous, experienced, self-driven security fanatics. You should possess excellent communication and team working skills and have confidence working on your own initiative. You will be required to work during European business hours from Monday to Friday however depending on the situation you might need to stretch as well on certain occasions and participate in on Call rota. Flexible working option is available Responsibilities/Accountabilities: Manages the design, implementation and ongoing management of mainly Fortinet/Cisco environment, including LAN, WAN, and Wireless Environments. Coordinates with networking vendors to ensure appropriate platform integration and performance. Makes recommendations to Senior management on new technologies and products for enhancement of the network. Leads and participates in the installation of Network systems and equipment for new facilities and expansions. Tests, debugs and analyzes performance, and documents infrastructure components. Develops Network infrastructure installation procedures to ensure successful integration of systems hardware/software. Develops and recommends technical strategies and solutions to maintain and/or expand service levels. Monitors and analyzes network, and provides results on a regular basis. Takes corrective action to improve data network. Responds to emergency situations and can perform effective troubleshooting during production outages. Assist in guiding, training, instructing and assisting others at peer or lower levels on technical issues and products. Act on Network Incidents reported by our network management tools, Customers. Practively test & upgrade software on various devices Prepare and execute Change requests Remotely Configure new devices Interact with multiple teams ( Helpdesk , Customer , Service delivery Mgr ) Make technical advisory / designs for customer network migrations Make technical advisory to improve customer security environment. Create and update documentation sets Team presentations on your activities Understand vendor product / solution evolutions Skills/Experience Mandatory: Minimum 5 years’ experience in Networking Field with vendor products like Cisco, Fortinet Hands on experience to work in an ITIL structured organisation dealing with Incident / Change / Problem management Strong working experience both deploying and managing large and complex majorly Cisco/Fortinet (Routing & Switching / SDWAN / Cisco FTD / Wireless / Cisco ASA /Fortigate Firewall, FortiSwitching) LAN, WAN, Wireless Environments. Expert with implementing and supporting OSPF, BGP, VRRP and other routing protocols. Experience with Wireshark or other protocol analyzers. Configuring network & security devices with end to end security in mind. Configuring end to end Quality of Service Troubleshout using traffic analysers , capacity management tools. Incident Report Document writing. Documentation ( MS Word ) & drawing ( MS Visio ) updates Participating in Team & Customer meetings. Desirable: Knowledge and skills on handling F5 load balancing, F5 DNS. Understand to interprete wireless ( WIFI ) site survey reports. Execute / tune wireless ( WIFI ) radio management. Qualification/Certification requirements Masters or Graduate Technical certifications ( at least one CCNP or Fortinet Cert ) • Cisco CCNP R&S / Sec / Wireless • Fortinet NSE 6 or Higher • F5 Certified (desirable) Awareness ITIL® V3 framework English speaking & writing skills ( additional languages is a plus (Spanish/French/Italian)

Key Skills

Ranked by relevance

wireless fortinet ccnp itil wan lan wireshark firewall ospf bgp asa dns ftd
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Country Guide

Poland

Fast-growing Central European IT hub

Posted
Apr 08, 2025
Type
Contract
Level
Entry
Location
Poland
Company
SoftNice

Industries

IT Services IT Consulting

Categories

Information Technology

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