Project Coordinator

Customertimes is a global digital engineering, product development, and technology consulting company. Headquartered in New York, we have a team of 1300+ experts and offices in 12 countries.

As a global IT consulting company, we spark the world of tech with excellent solutions to industry leaders in healthcare, life sciences, consumer packaged goods, financial services, education, and the nonprofit sector.

We are seeking a Project Coordinator to help manage multiple IT service engagements, ensuring the seamless delivery of ongoing services and support to our clients and PMs.

Responsibilities:

• Communicate with project managers and other stakeholders to collect, verify, and update project information and status;
• Assist the project managers/delivery head in planning, monitoring, and controlling the project portfolio and resource allocation;
• Create and maintain project reports, dashboards, and presentations using various tools and platforms;
• Work with the internal knowledge base to document and share best practices, lessons learned, and project methodologies;
• Conduct research and analysis on project management trends, benchmarks, and standards;
• Provide administrative support to the project team, such as scheduling meetings, preparing agendas, taking minutes, and following up on action items;
• Ensure compliance with the organization’s policies, procedures, and quality standards for project management;
• Write clear and concise business process descriptions and diagrams for the project organization;
• Formulate improvement requests for internal systems based on business process analysis;
• Create the PPT Presentation for meetings with the customers;

Requirements:

• Bachelor’s degree in management, organizational management computer science, or other relevant field;
• Experience in implementing and maintaining project management tools and processes;
• Knowledge of best practices and standards for software development and documentation and an understanding of SDLC;
• Ability to communicate effectively with stakeholders, developers, and clients.
• Skills in problem-solving, and risk management;
• English language proficiency;
• Strong analytical skills;
• Strong skills in working with MS Office toolkit (Excel Advanced, PowerPoint, SharePoint).
• Salesforce CRM experience will be a plus.

What We Offer:

• B2B contract with total flexibility;
• Coverage of Salesforce exams;
• Competitive salary and benefits package (holidays and sick leave days included);
• Opportunities for professional growth and advancement;
• A collaborative and innovative work environment;
• Remote work opportunities and flexible hours.