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SoftNice UG

Program Project Manager

SoftNice UG
United Kingdom · Full-time · Mid-Senior


We’re searching for a highly qualified Programme Manager to help us to aggressively expand our capability to deliver infrastructure transformation projects at scale.

In your role you will support the Head of Transformation Projects to deliver all aspects and phases of infrastructure transformation projects.

The Programme Manager co-ordinates with Technical Architects, Technical SMEs, customers and all relevant stakeholders and ensures delivery of the portfolio of projects within agreed standards for delivery and quality. They lead a matrix team and third-party supplier resources, where applicable, as well as work with multiple business teams and areas to ensure the successful outcome to the projects under their responsibility.

The Programme Manager will also contribute to the standards, processes & tooling of the Transformation team, defining the standards for delivery and quality, and ensuring a repeatable process delivering expected outcomes every time.


Category

Essential Attributes

  • Outstanding communication and problem-solving skills
  • Strong, influential leader and team player with great interpersonal skills
  • Ability to build rapport and develop strong relationships with customers and other stakeholders is a must
  • Responsible, ‘can do’ attitude, determined to do whatever it takes to get the job done
  • Techniques for planning and monitoring projects and dependencies, with practical experience of rolling these out within a pressurised project environment
  • Excellent facilitation skills; creates and sustains a participatory environment, both in meetings and in everyday project work, encouraging others to contribute
  • Outstanding stakeholder management skills and ability to engage at all levels
  • Strong Experience of Waterfall, Agile & Scrum project delivery and Digital Transformations.
  • A good understanding of IT infrastructure across cloud platforms and on-premises, including networks, security & project delivery


Responsibilities

  • End to end management of portfolio of projects
  • Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks
  • Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan
  • You will take the lead in customer meetings, planning the agenda and ensuring it goes smoothly and all actions are coordinated
  • Coaching project members to improve their abilities and skillset


Experience

  • 10+ years of commercial experience as a Project/Programme Manager leading Digital projects
  • Experience in large scale transformation and migration in the infrastructure space.
  • Experience with most of all of the following:
  • Data Centres, Cloud, Network, Security, M365.
  • Strong attention to deadlines and budgetary guidelines
  • Project Management Tools


Qualifications

Relevant PM academic qualification – e.g. PRINCE2, PMP

Key Skills

Ranked by relevance

cloud network security scrum
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Posted
Apr 08, 2025
Type
Full-time
Level
Mid-Senior
Location
London Area

Industries

IT Services IT Consulting

Categories

Project Management Information Technology

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